At Government Technical High Schools, I managed relationships with parents, guardians, students, and prospective families, sharing information about academic programs, admissions, fees, and school policies.
I guided prospective families through applications, documentation, school tours, assessments, registration, and fee-payment procedures. I also investigated and resolved concerns with teachers, administrative staff, and school management.
At Haacam, I promoted products, programs, and fundraising initiatives through outbound calls, community outreach, networking, events, and direct engagement. I researched prospects, qualified business and partnership opportunities, and worked toward assigned revenue targets.
I managed sales and engagement from prospecting through conversion, following up and addressing questions and objections. I also maintained relationships through post-engagement support and gathered feedback; my training includes DakinsCustomerServiceTraining.
