Open to opportunities

Fukah Fonyang

@fukahfonyang

I resolve customer concerns and deliver organized, professional support across hospitality, financial services, and education.

Cameroon

Message

What I'm looking for

I'm seeking a remote Customer Support, Customer Service, Customer Experience, Client Support, or Administrative Support role with an international organization where my communication, problem-solving, customer-care, and organizational skills can contribute to an excellent client experience.

I've supported customers at Blue Pearl Hotel and Nkwen Cooperative Credit Union, responding to inquiries, resolving concerns, maintaining accurate records, and handling sensitive information professionally.

Across hospitality and financial services, I communicate clearly with diverse customers, adapt my approach to their needs, and coordinate with colleagues to reach satisfactory solutions. My work combines customer care, complaint handling, documentation, and administrative support.

As an Economics Teacher at St. Frederick Mulabang College, I explain complex concepts clearly, build supportive relationships, and manage records, reports, lesson materials, and deadlines using digital tools.

I'm seeking a remote opportunity where I can bring calm, patient communication, practical problem-solving, and organized client support to an excellent customer experience.

Experience

Work history, roles, and key accomplishments

Economics Teacher

St. Frederick Mulabang College

Jan 2025 - Jan 2026 (1 year)

Communicated complex concepts clearly to students with different learning needs and levels of understanding. Built positive professional relationships through patience, active listening, empathy, and clear communication.

Lesson Planning Microsoft Word Classroom Management Record keeping

Customer Service Assistant

St. Frederick High School

Communicated with students, parents, colleagues, and members of the school community. Responded to inquiries and provided information in a professional and respectful manner.

Customer Service Administrative Support Documentation Time Management

Customer Service Representative

Blue Pearl Hotel

Provided professional customer service to guests and responded promptly to questions, requests, and concerns. Handled customer interactions with professionalism, patience, and a strong service-oriented attitude.

Customer Service Problem Solving Conflict Resolution Record keeping

Customer Service / Administrative Support

Nkwen Cooperative Credit Union

Assisted members with inquiries relating to services, accounts, and general customer needs. Provided clear explanations and professional guidance to customers.

Customer Service Administrative Support Documentation Confidentiality Attention To Detail Problem Solving