Open to opportunities

Cherrie Onos

@cherrieonos

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Communications Specialist with expertise in AI technologies and customer service.

Philippines

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What I'm looking for

I am looking for a role that fosters innovation and growth, where I can apply my skills in AI and communications to make a significant impact.

I am a dedicated Communications Specialist and AI Specialist with a strong foundation in customer service, technical support, and executive assistance. My career has been defined by my ability to leverage AI-based technologies to enhance operational efficiency and improve client communication. I thrive in dynamic environments where I can contribute meaningfully to the success of my organization.

Throughout my professional journey, I have gained valuable experience as a Virtual Assistant and Data Analyst, where I honed my skills in data analysis, project management, and client relations. My role at Savant Technologies Inc. allowed me to analyze datasets for client trends and integrate AI models, showcasing my technical proficiency and collaborative spirit. I am committed to maintaining high standards of confidentiality and accuracy in all my work.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Confidential

Mar 2023 - Sep 2024 (1 year 6 months)

Researched and retrieved documents from public records, communicated with clients regarding deed and title matters, and maintained high accuracy in data entry. Supported a fast-paced real estate environment while ensuring confidentiality of property data and utilizing project management tools like Trello.

Client Communication Data Entry Trello Confidentiality Time Management

Post-Closer

CLA Title & Escrow

Dec 2023 - Feb 2024 (2 months)

Processed documents for post-closing real estate transactions, verified document completeness, and coordinated transmission to agents and lenders while maintaining confidentiality. Utilized CRM tools to manage client communications in a high-paced environment.

Confidentiality CRM Tools Communication Skills

Data Analyst

Savant Technologies Inc.

Jul 2021 - Apr 2023 (1 year 9 months)

Analyzed datasets for client trends in property and real estate, assisted in automation of data entry, and integrated AI models using tools like ChatGPT. Collaborated with remote teams to ensure data quality for machine learning processes.

Data Analysis Integrating AI Models Automation Google Sheets Machine Learning Team Collaboration Data Quality Technical Proficiency

Information Staff

St. Therese MTC-Colleges

Sep 2019 - Mar 2020 (6 months)

Provided technical support and front-desk information services, coordinated student record updates, and assisted in event logistics. Delivered customer service while maintaining confidentiality in student data.

Technical Support Customer Service Event Coordination Data Management Confidentiality Communication Skills Problem Solving Teamwork

On-the-Job Trainee

Iloilo Provincial Capitol

Feb 2019 - Apr 2019 (2 months)

Assisted in public relations communications, organized official events, and supported social media projects. Gained exposure to government CRM platforms while practicing discretion with public data handling.

Public Relations Social Media Management CRM Platforms Communication Skills Teamwork

Education

Degrees, certifications, and relevant coursework

St. Therese-MTC Colleges-La Fiesta

Bachelor's Degree, Computer Science

2015 - 2019

Completed a Bachelor's Degree in Computer Science, focusing on software development, data analysis, and technical support. Gained practical experience through various projects and internships, enhancing skills in programming and information technology.