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@cherrieonos
Communications Specialist with expertise in AI technologies and customer service.
I am a dedicated Communications Specialist and AI Specialist with a strong foundation in customer service, technical support, and executive assistance. My career has been defined by my ability to leverage AI-based technologies to enhance operational efficiency and improve client communication. I thrive in dynamic environments where I can contribute meaningfully to the success of my organization.
Throughout my professional journey, I have gained valuable experience as a Virtual Assistant and Data Analyst, where I honed my skills in data analysis, project management, and client relations. My role at Savant Technologies Inc. allowed me to analyze datasets for client trends and integrate AI models, showcasing my technical proficiency and collaborative spirit. I am committed to maintaining high standards of confidentiality and accuracy in all my work.
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Work history, roles, and key accomplishments
Confidential
Mar 2023 - Sep 2024 (1 year 6 months)
Researched and retrieved documents from public records, communicated with clients regarding deed and title matters, and maintained high accuracy in data entry. Supported a fast-paced real estate environment while ensuring confidentiality of property data and utilizing project management tools like Trello.
CLA Title & Escrow
Dec 2023 - Feb 2024 (2 months)
Processed documents for post-closing real estate transactions, verified document completeness, and coordinated transmission to agents and lenders while maintaining confidentiality. Utilized CRM tools to manage client communications in a high-paced environment.
Savant Technologies Inc.
Jul 2021 - Apr 2023 (1 year 9 months)
Analyzed datasets for client trends in property and real estate, assisted in automation of data entry, and integrated AI models using tools like ChatGPT. Collaborated with remote teams to ensure data quality for machine learning processes.
St. Therese MTC-Colleges
Sep 2019 - Mar 2020 (6 months)
Provided technical support and front-desk information services, coordinated student record updates, and assisted in event logistics. Delivered customer service while maintaining confidentiality in student data.
Iloilo Provincial Capitol
Feb 2019 - Apr 2019 (2 months)
Assisted in public relations communications, organized official events, and supported social media projects. Gained exposure to government CRM platforms while practicing discretion with public data handling.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Computer Science
2015 - 2019
Completed a Bachelor's Degree in Computer Science, focusing on software development, data analysis, and technical support. Gained practical experience through various projects and internships, enhancing skills in programming and information technology.
Software and tools used professionally
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