Chepelik User
@chepelikuser
HR coordinator focused on onboarding, scheduling, and confidential record-keeping that improves service outcomes.
What I'm looking for
I’m an organized HR coordinator with 3+ years supporting people, scheduling, and processes, including onboarding and record keeping. I’m detail-oriented and discreet, and I’m comfortable improving workflows with HR systems and clear documentation.
In my current Service Dispatcher / Coordinator role at AllFix, I handle 100+ inbound and outbound customer calls daily, explain service options and pricing, and convert inquiries into booked appointments. I coordinate schedules and service bookings for field technicians, track jobs from request to completion, and maintain accurate customer data and records.
Previously, as an Administrative Assistant at Queen Street Dental Centre, I supported a busy front desk by managing appointment bookings, reminders, and schedule control while processing payments and maintaining accurate patient records. Earlier experience includes Assistant Manager at Rexwood Furniture (high-volume inquiries and daily scheduling) and Psychologist work at Midgard Private School (clear communication, active listening, conflict resolution, and strict confidentiality). I hold a Bachelor of Arts in Psychology and certificates including Google Project Management and Transactional Analysis.
Experience
Work history, roles, and key accomplishments
Service Dispatcher / Coordinator
AllFix
Jan 2026 - Present (9 months)
Managed 100+ inbound and outbound customer calls daily, selling services by explaining options and pricing to convert inquiries into booked appointments. Coordinated technician schedules and tracked jobs from request to completion while maintaining accurate customer records.
Administrative Assistant
Queen Street Dental Centre
Jan 2024 - Jan 2025 (1 year)
Delivered front-desk customer service at a busy dental clinic, managing appointment bookings, schedule control, follow-ups, and reminders. Processed payments and maintained accurate patient records and databases while coordinating daily workflow.
Psychologist
Midgard Private School
Jan 2021 - Jan 2022 (1 year)
Supported clients through clear communication, active listening, and conflict resolution. Maintained confidentiality and completed professional documentation consistently.
Assistant Manager
Rexwood Furniture
Jan 2020 - Jan 2021 (1 year)
Handled high-volume customer inquiries and resolved requests promptly. Coordinated client appointments and daily scheduling, communicating service, order, and update information to customers.
Education
Degrees, certifications, and relevant coursework
Taras Shevchenko National University
Bachelor of Arts, Psychology
2018 - 2022
Completed a Bachelor of Arts in Psychology at Taras Shevchenko National University from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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