Nicole Faulkner Lynn

Provided comprehensive HR guidance and support to owners, ensuring alignment with company policies and best practices. Managed payroll processes, ensuring accurate and timely payments to employees and contractors.

Collaborated with department managers to identify and fill vacancies, ensuring a seamless recruitment process. Processed employee life cycle movements, including onboarding, off-boarding, and internal transfers.

Managed the HR General Inbox, addressing employee inquiries and resolving issues promptly. Utilized HRIS systems to maintain accurate employee records and streamline HR processes.

Provided administrative support to the Director of Service Delivery, managing calendar and scheduling tasks. Oversaw budget planning and management, ensuring efficient allocation of resources.

Conducted thorough monthly and quarterly audits of medical aid transactions, ensuring compliance with regulatory standards. Reconciled accounts with external service providers, maintaining accurate financial records.

Demonstrated proficiency in attendance management, maintaining accurate records and reports. Organized and coordinated events, enhancing team engagement and morale.

Assisted in the Return-to-Work process, ensuring compliance with relevant laws and regulations. Provided exceptional customer service to employees, addressing their concerns and facilitating their return to work.

Delivered excellent customer service and support to workers applying for employment services. Managed front desk operations, ensuring a welcoming and efficient environment for clients.