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Chelsea MagumiseCM
Open to opportunities

Chelsea Magumise

@chelseamagumise

I love making order out of chaos. As a specialized Virtual Assistance, the job is simple: take things off people's plates and get them done.

South Africa
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What I'm looking for

I am looking for remote freelance opportunities where I can apply my skills across virtual assistance, project management, and client relations. I enjoyworking with clients across different industries and enjoy adapting to each client's unique needs. I value clear communication and meaningful working relationships.

I have been a Virtual Assistant since 2021, starting out answering emails and phone calls before growing into a multi-skilled freelance VA serving clients across 6 industries. Over the years I have challenged myself to continuously learn and adapt, which has allowed me to understand each client's unique needs and recommend the best tools and software for their business.

My skill set includes email and calendar management via Gmail, Outlook, and Google Calendar, CRM setup and management using HubSpot, Zoho, and Salesforce, and client onboarding and offboarding. I handle outbound calls, research, LinkedIn and cold outreach, and project management using Trello, Asana, Monday.com, ClickUp, and Notion. I have managed 3 podcast channels using Riverside and Spotify for Podcasters, and overseen community and social media management through Buffer and Hootsuite. I also reviewed and refined 300+ scientific manuscripts for accuracy and clarity.

I tailor my approach to each client, implementing the right tools to enhance communication, workflow, and project tracking. I am currently expanding into marketing, website management, and graphic design using Canva and Adobe. I am passionate about growth and committed to upskilling so I can offer more value to every client I work with.

Experience

Work history, roles, and key accomplishments

Freelance logoFR
Current

Virtual Assistant

Jan 2021 - Present (5 years 5 months)

Managed calendar and email communications for 10+ clients across 6 industries, overseeing social media, podcast, and community management for 3 podcast channels. Reviewed and refined 300+ scientific manuscripts for accuracy, clarity, grammar, and readability. Provided document organisation and research support while adapting workflows to suit each client's unique needs.

Education

Degrees, certifications, and relevant coursework

University of South Africa (UNISA) logoUU

University of South Africa (UNISA)

Tourism Management

2019 - 2024

Developed in-depth knowledge of tourism planning, destination marketing, hospitality management, and sustainable tourism practices, with an emphasis on customer service excellence and travel industry dynamics.

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