Lael Nyanguila
@laelnyanguila
I support businesses remotely with administration, customer success, and digital marketing.
South AfricaWhat I'm looking for
I support businesses and entrepreneurs remotely by managing emails, schedules, client communication, data entry, research, and organized digital systems.
Through freelance virtual assistance and digital support work, I've handled customer inquiries, lead follow-up, social media planning, content calendars, captions, and online engagement. I've also created Canva marketing materials and supported website updates and online presence management.
I'm comfortable working independently across CRM, productivity, customer support, and marketing tools, bringing clear communication, deadline management, and adaptability to remote teams.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant & Digital Support Specialist
Self-Employed
Jan 2023 - Present (3 years 8 months)
Managed emails, schedules, and client communication for businesses and entrepreneurs. Assisted with social media content planning, data entry, and administrative tasks.
Social Media & Marketing Support
Freelance / Agency Work
Jan 2022 - Present (4 years 8 months)
Managed social media pages and content calendars. Assisted with lead generation campaigns and brand awareness.
Education
Degrees, certifications, and relevant coursework
Eduvos
Bachelor, Information Technology (Robotics)
2024 -
Currently pursuing a Bachelor in IT with a focus on Robotics, ongoing since 2024.
Varsity College
Higher Certificate, App and Web Development
2023 - 2023
Grade: Distinction
Earned a Higher Certificate in App and Web Development with distinction in 2023.
Marlboro Gardens Secondary
High School Diploma, General Education
2008 - 2019
Completed primary and high school education at Marlboro Gardens Secondary from 2008 to 2019.
Tech stack
Software and tools used professionally
GitHub
Salesforce
Google Docs
Mailchimp
Google Drive
Dropbox
Slack
Microsoft Teams
Zendesk
JavaScript
HubSpot
Windows 10
Google Workspace
Trello
Asana
Notion
WordPress
Buffer
Google Sheets
Microsoft Excel
Visual Studio Code
Zoom
Canva
SQL
FreshDesk
Hootsuite
Calendly
Zoho CRM
Meta Business Suite
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
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