charles wagner

I am a dedicated professional with extensive experience in customer service and production supervision. Over the past nine years, I have honed my skills in effectively communicating with customers and managing operations to ensure smooth workflows. My role at Innovative Trailers Inc. involved not only supervising production but also consulting with customers about contracts and online orders, showcasing my ability to blend technical knowledge with customer-focused service.

Prior to my current position, I worked at Lowe's Home Improvement, where I assisted customers both in-store and over the phone. This experience strengthened my organizational skills and my ability to handle various customer inquiries efficiently. I take pride in my ability to resolve issues and ensure customer satisfaction, which I believe is crucial in any role I undertake.