Open to opportunities

Cassidy Underwood

@cassidyunderwood

Message

Creative supervisor experienced in customer service and team leadership.

United States

Message

What I'm looking for

I seek a collaborative, customer-focused role where I can lead small teams, improve displays and operations, and apply my marketing and HR knowledge in a hybrid or on-site environment.

I am a creative, detail-oriented supervisor with three years of experience overseeing and guiding new employees.

I led a team of designers to create high-impact displays and organized tables to boost sales and ensure customer satisfaction, and I thrive in hybrid work environments managing responsibilities both remotely and on-site.

In my current restaurant role, I facilitate seamless communication between kitchen and front-of-house, maintain quality control, coordinate order flow, and support team efficiency in fast-paced service.

I hold an associate in marketing with coursework in HR management, and I seek to bring an inspiring, collaborative, upbeat atmosphere while leveraging my customer service and leadership skills.

Experience

Work history, roles, and key accomplishments

Current

Kitchen Coordinator

Current

Cheddars

Aug 2024 - Present (1 year 1 month)

Facilitated seamless communication between kitchen and front-of-house staff, ensuring timely, accurate, and visually appealing food delivery, maintained quality control, coordinated order flow, and supported the team efficiency in a fast-paced environment.

Communication Quality Control Order Management Fast Paced Environment Food Service

Team Supervisor

Lowes

Feb 2022 - Present (3 years 7 months)

Led a team of designers in creating displays and organized tables for busy hours, buyer gratification, and to boost sales, ensuring client satisfaction. Experienced in hybrid work environments, effectively managing responsibilities both remotely and on-site.

Team Leadership Display Sales Hybrid Work Remote Management

Education

Degrees, certifications, and relevant coursework

Ashworth College

Associate in Marketing, Marketing

Completed an Associate's degree in Marketing through a remote learning program. Focused on specialized classes including HR management, gaining foundational knowledge in business and human resources.