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Charles McManus

@charlesmcmanus

I build trusted customer relationships, resolve high-pressure issues, and coach teams to deliver dependable service.

United States
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What I'm looking for

I'm seeking a fully remote Customer Success, Client Support, Customer Experience, Member Services, or Client Relations role where I can build trusted relationships, resolve issues calmly, communicate clearly, and deliver dependable service.

I've built customer-facing relationships across 17 years in healthcare, 12 years of small-business ownership, and more than 25 years of professional instruction. I listen carefully, resolve conflicts, document interactions accurately, and communicate clearly when situations are stressful or complex.

At St. Raphael Hospital and Griffin Hospital, I supported patients, visitors, staff, and clinical teams during emergencies and sensitive incidents. As owner of Seven Star Martial Arts Academy, I managed customer relationships, enrollment, billing, scheduling, and programs while building lasting trust with students and families.

Experience

Work history, roles, and key accomplishments

NA

Land Survey Field Crew Member

Nowakowski, O'Bymachow, Kane & Associates

Jan 2023 - Jan 2025 (2 years)

Supported successful completion of residential and commercial surveying projects by collecting accurate field measurements and maintaining detailed documentation. Located and marked property corners, monuments, easements, and utility locations to support accurate project development and construction.

Education

Degrees, certifications, and relevant coursework

Charles hasn't added their education

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