Charles Huang
@charleshuang
I’m a bilingual APAC program manager who drives cross-border vendor delivery, KPIs, and continuous improvement with GenAI.
What I'm looking for
I’m a bilingual (Mandarin–English) program and project management professional with 10+ years coordinating cross-border operations, vendor management, and process improvement across India, China, and the broader APAC region. I’m at my best in end-to-end delivery—scoping through SOWs and SOPs, aligning stakeholders, and turning KPIs into clear, decision-ready reporting.
In my most recent role, I supported continuous improvement across 6 operational workflows, contributing to 1,000+ man-hours saved and a 20% reduction in process cycle time. I also reviewed and streamlined 3+ SOWs to improve clarity and consistency, and delivered data-driven presentations to senior leaders across 5+ business units—directly influencing strategic and pricing decisions.
I bring a proven track record of protecting outcomes through analytics and supplier execution, including competitor pricing and market dynamics analysis across 10 product lines to protect an estimated $2M in annual revenue, and price erosion analysis covering $12M in revenue with 8% margin risk identified. Alongside my leadership (as Founder & Managing Partner of an early-stage e-commerce venture) and my Post Graduate Program in AI & Machine Learning (UT Austin McCombs, 2025), I apply GenAI to support data-informed planning, reporting, and operational efficiency.
Experience
Work history, roles, and key accomplishments
Founder & Managing Partner
Emberlane Enterprises LLP
Dec 2024 - Present (1 year 7 months)
Founded and led an early-stage private label e-commerce venture, managing end-to-end operations from product sourcing and supplier onboarding to logistics and government compliance. Built and managed a multi-category supplier network, negotiating SLAs and tracking vendor performance.
Supported continuous improvement across 6 operational workflows, delivering 1,000+ man-hours saved and a 20% reduction in process cycle time. Streamlined 3+ SOWs and presented data to senior stakeholders across 5+ business units to influence strategic and pricing decisions.
Consultant (Bilingual Liaison)
Hp Ww Studio
Jan 2021 - Jul 2021 (6 months)
Coordinated between China-based stakeholders and India-based execution teams across 6+ concurrent projects as the primary bilingual liaison. Translated and localized 10+ project briefs and deliverables while maintaining 100% SLA compliance and reducing average turnaround time by 20%.
Independent Project Consultant
Independent Project Consultant
Apr 2019 - Mar 2020 (11 months)
Conducted cross-border market research for a biotech client across Bangladesh, Nepal, India, and Maldives, delivering entry strategy insights for 4 markets. Managed distributed stakeholder communications and coordinated research and reporting through geographically separated teams.
Admin Manager
Shenglong Bio-Tech (India) Pvt. Ltd.
Jun 2018 - Mar 2019 (9 months)
Managed team scheduling and operational planning for 6 staff, improving on-time delivery by 7%. Built and executed an employee transportation program, reducing transportation expenses by 20% and generating ~$18K annual savings, while onboarding and evaluating 10+ suppliers against quality and compliance benchmarks.
Chinese Content Writer
Tivo
Jun 2016 - Jun 2018 (2 years)
Trained 8 Southeast Asia team members on bulk content upload processes, reducing processing errors by 10% and standardizing practices across 3 APAC regions. Optimized metadata for 300+ titles and monitored 5 freelancers to maintain a 98% quality standard, reducing error rates by 15%.
Travel Analyst & Manager
Exl Services / Amex Gbt
Sep 2014 - Jun 2016 (1 year 9 months)
Negotiated rates and terms with 65 China-based suppliers, achieving 12% cost savings on annual travel spend. Supported 150+ RFPs and vendor selection processes, delivering ~$500K in negotiated savings and providing Mandarin–English contract translations with 100% accuracy.
Interpreter & Project Coordinator
Botus Merchantile Pvt. Ltd.
Jul 2013 - Aug 2014 (1 year 1 month)
Provided Mandarin interpretation for 20+ cross-border business discussions and supplier negotiations supporting successful deal closures. Coordinated 3 technical inspections and delivery milestones to ensure on-time project completion.
Served as the primary point of contact between India operations and 3 China-based vendors, resolving issues and reducing error rates by 15%. Audited 1,000+ Chinese-language content items to maintain 98% accuracy and onboarded 2 vendors to improve on-time delivery by 5%.
Education
Degrees, certifications, and relevant coursework
The University of Texas at Austin
Post Graduate Program (PGP) in AI & Machine Learning, Artificial Intelligence & Machine Learning
2024 - 2025
Grade: 4.24
Activities and societies: Completed hands-on projects in Machine Learning, NLP, Computer Vision, and Generative AI using Python, Scikit-learn, TensorFlow, and XGBoost. Built predictive models, performed data preprocessing, feature engineering, and model evaluation. Developed AI solutions for sentiment analysis, text summarization, and explored prompt engineering, RAG, and LLM evaluation techniques.
Post Graduate Program focused on Artificial Intelligence & Machine Learning at UT Austin McCombs School of Business, completed in 2025.
CMJ University
Bachelor of Business Management (BBM), Business Management
Bachelor of Business Management (BBM) degree from CMJ University in Meghalaya, completed in 2013.
St. Joseph’s College
Indian School Certificate (ISC), Secondary Education
Completed the Indian School Certificate (ISC) qualification at St. Joseph’s College in 1999.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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