Looking for a job

Charity Alungata

@charityalungata

Message

I support customers and teams through accurate administration, data management, and communication.

Kenya

Message

What I'm looking for

I'm looking to contribute to a remote customer-support environment where I can assist clients, manage information accurately, communicate professionally, and continue developing my administrative and data-management skills.

I've supported customer-facing and administrative operations at Novic Hospital, responding to enquiries, welcoming clients, maintaining organized records, and handling information confidentially.

At KEMRI–ESACIPAC, I support research data-management activities through data entry, cleaning, validation, quality checks, and record updates in REDCap. I use Excel and digital tools to identify inconsistencies, prepare information for reporting, and meet established deadlines.

My experience also includes field data collection with Community Health Development and administrative support at the Kenya School of Government. I bring clear communication, empathy, attention to detail, and a dependable approach to remote customer-support work.

Experience

Work history, roles, and key accomplishments

Data Management / Statistics Intern

Kenya Medical Research Institute (KEMRI) – ESACIPAC

Oct 2025 - Sep 2026 (11 months)

Supported research and data-management activities, performing data entry, cleaning, validation, and quality checks using digital research databases. Managed information in REDCap and used Excel to organize and review data.

Data Entry Data Cleaning Data Validation REDCap Excel Research Confidentiality Teamwork

Enumerator

Community Health Development

Sep 2024 - Nov 2024 (2 months)

Interacted directly with the public during data-collection activities, explained questions and procedures clearly, and recorded information accurately while maintaining confidentiality.

Data Collection Communication Skills Confidentiality Fieldwork

Receptionist

Novic Hospital

Apr 2024 - Jul 2024 (3 months)

Welcomed and interacted with clients professionally, responded to enquiries, and supported smooth day-to-day reception and administrative operations. Maintained organized records and handled client information with confidentiality.

Customer Service Communication Skills Administrative Support Record keeping Confidentiality

Attachee

Kenya School of Government

May 2023 - Jul 2023 (2 months)

Supported data collection, entry, and administrative activities, entered and organized information using computer-based tools, and assisted with document preparation and reporting.

Data Entry Administrative Support Microsoft Office Documentation Preparation