Open to opportunities

Chandra Mohan Kumhar

@chandramohankumhar

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Customer Support Executive focused on customer experience, CRM use, and data-aware continuous improvement.

India

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What I'm looking for

To work in an environment that encourages me to succeed and grow professionally, where I can utilize my skills and knowledge appropriately, deliver better customer support, and continuously improve through analytics and operations thinking.

I’m a Customer Support Executive with 3+ years at Teleperformance in Jaipur, where I’ve built strong customer-facing communication and reliable issue-handling habits. I bring practical computer proficiency, fast, accurate email workflows, and a detail-oriented approach to support.

I’m experienced with CRM software and customer relationship management tools, and I use tools like Microsoft Office to manage daily work efficiently. I’m comfortable coordinating through email platforms and maintaining consistent service quality, which is reflected in my Top Quality and Top Performance certificates from Teleperformance.

Alongside my support experience, I’m pursuing an MBA in Operations Management (Manipal University, Jaipur). I also completed RS-CIT and data analytics coursework (Introduction to Data Analytics), and I’m eager to apply analytics thinking to improve operations, support processes, and customer outcomes.

Experience

Work history, roles, and key accomplishments

Customer Support Executive

Teleperformance

Apr 2022 - Aug 2025 (3 years 4 months)

Handled customer inquiries using CRM tools and email workflows while demonstrating strong computer proficiency with Microsoft Office and high typing speed. Earned Top Quality and Top Performance certificates from Teleperformance.

Customer Support CRM Software Microsoft Office Microsoft Excel Typing Speed Customer Relationship Management