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SHUBHAM MARUSM
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SHUBHAM MARU

@shubhammaru

Customer-focused computer operator skilled in data entry and client relations.

India
Message

What I'm looking for

I seek a role leveraging my data-entry and customer-service strengths in a stable, growth-focused organization with clear responsibilities and opportunities to improve operational efficiency.

I am a dedicated computer operator and customer-relations professional with hands-on experience at Airtel Communication and the Water Works Department, Rajasthan. I combine strong data-entry accuracy with practical experience supporting customers and administrative operations.

During my tenure at Airtel, I worked as a Customer Relationship Officer for two years, developing communication and client-service skills. As a Computer Operator for the Water Works Department, I performed data-entry and operational tasks for two years, improving efficiency in routine administrative workflows.

I hold a postgraduate degree from Maharaja Ganga Singh University and have completed computer training (RKCL/RS-CIT). I seek opportunities where I can apply my technical proficiency and customer-service experience to support organizational goals and continuous improvement.

Experience

Work history, roles, and key accomplishments

WR

Computer Operator

Water Works Department, Rajasthan

Jan 2020 - Dec 2022 (2 years 11 months)

Operated departmental computer systems and performed data entry and typing tasks, maintaining records and supporting administrative processes for two years.

AC

Customer Relationship Officer

Airtel Communication

Jan 2016 - Dec 2018 (2 years 11 months)

Managed customer relationships and support for Airtel, resolving queries and improving customer satisfaction over a two-year period.

Education

Degrees, certifications, and relevant coursework

Maharaja Ganga Singh University, Bikaner logoMB

Maharaja Ganga Singh University, Bikaner

Master's Degree, Postgraduate Studies

2022 - 2022

Grade: 65%

Completed postgraduate degree with 65% marks.

Maharaja Ganga Singh University, Bikaner logoMB

Maharaja Ganga Singh University, Bikaner

Bachelor's Degree, Undergraduate Studies

2015 - 2015

Grade: 50%

Completed undergraduate degree with 50% marks.

MB

M.M Sn Sec School, Bikaner

12th Grade, Higher Secondary Education

2012 - 2012

Grade: 55%

Completed 12th grade with 55% marks.

Vardhman Mahaveer Open University, Kota logoVK

Vardhman Mahaveer Open University, Kota

RKCL/RS-CIT Certificate, Computer Course

2012 - 2012

Grade: 50%

Completed RKCL/RS-CIT computer course with 50% marks.

NS

Nalanda Public Sn Sec School

10th Grade, Secondary Education

2010 - 2010

Grade: 58%

Completed 10th grade with 58% marks.

Tech stack

Software and tools used professionally

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SHUBHAM MARU - Computer Operator - Water Works Department, Rajasthan | Himalayas