SHUBHAM MARU
@shubhammaru
Customer-focused computer operator skilled in data entry and client relations.
What I'm looking for
I am a dedicated computer operator and customer-relations professional with hands-on experience at Airtel Communication and the Water Works Department, Rajasthan. I combine strong data-entry accuracy with practical experience supporting customers and administrative operations.
During my tenure at Airtel, I worked as a Customer Relationship Officer for two years, developing communication and client-service skills. As a Computer Operator for the Water Works Department, I performed data-entry and operational tasks for two years, improving efficiency in routine administrative workflows.
I hold a postgraduate degree from Maharaja Ganga Singh University and have completed computer training (RKCL/RS-CIT). I seek opportunities where I can apply my technical proficiency and customer-service experience to support organizational goals and continuous improvement.
Experience
Work history, roles, and key accomplishments
Computer Operator
Water Works Department, Rajasthan
Jan 2020 - Dec 2022 (2 years 11 months)
Operated departmental computer systems and performed data entry and typing tasks, maintaining records and supporting administrative processes for two years.
Customer Relationship Officer
Airtel Communication
Jan 2016 - Dec 2018 (2 years 11 months)
Managed customer relationships and support for Airtel, resolving queries and improving customer satisfaction over a two-year period.
Education
Degrees, certifications, and relevant coursework
Maharaja Ganga Singh University, Bikaner
Master's Degree, Postgraduate Studies
2022 - 2022
Grade: 65%
Completed postgraduate degree with 65% marks.
Maharaja Ganga Singh University, Bikaner
Bachelor's Degree, Undergraduate Studies
2015 - 2015
Grade: 50%
Completed undergraduate degree with 50% marks.
M.M Sn Sec School, Bikaner
12th Grade, Higher Secondary Education
2012 - 2012
Grade: 55%
Completed 12th grade with 55% marks.
Vardhman Mahaveer Open University, Kota
RKCL/RS-CIT Certificate, Computer Course
2012 - 2012
Grade: 50%
Completed RKCL/RS-CIT computer course with 50% marks.
Nalanda Public Sn Sec School
10th Grade, Secondary Education
2010 - 2010
Grade: 58%
Completed 10th grade with 58% marks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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