Munish sharma
@munishsharma1
Recent B.Com graduate seeking roles to grow skills in customer support and office productivity.
What I'm looking for
I am a recent B.Com graduate from the University of Jammu with hands-on experience as a chat support executive at Teleperformance. I have developed strong customer communication, target-driven performance, and MS Excel skills through practical work.
I bring proficiency in MS Office, basic report preparation and data management, and strengths in time management, teamwork and effective communication. I am eager to continue learning and contribute to roles that allow skill development and increased responsibility.
Experience
Work history, roles, and key accomplishments
Chat Support Executive
Teleperformance
Jan 2021 - Jan 2024 (3 years)
Provided chat support and met performance targets over a 6-month tenure, improving customer satisfaction through clear communication and efficient issue resolution.
Education
Degrees, certifications, and relevant coursework
University of Jammu
Bachelor of Commerce, Commerce
Activities and societies: Gained skills in report preparation, data management, MS Excel, and productivity tools; worked as chat support executive (2021–2024) and at Teleperformance for 6 months.
Completed a Bachelor of Commerce degree with coursework and skills in MS Office, data management, and bookkeeping.
JK Public School
12th CBSE, Secondary Education
2020 - 2021
Activities and societies: Developed MS Office proficiency and document creation skills.
Completed secondary education with focus on MS Office and basic computer skills.
JK Public School
10th CBSE, Secondary Education
Completed 10th grade under CBSE curriculum.
Availability
Location
Authorized to work in
Job categories
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