Chander Vijay Singh
@chandervijaysingh
Program management leader driving cross-functional transformation and data-driven impact.
IndiaWhat I'm looking for
I am a program management leader with 22+ years of global experience delivering cross-functional initiatives that align technology, product, operations and business strategy to drive measurable outcomes. I have led large-scale transformation programs across Amazon, Tata, Philips, Ericsson and Honda, delivering $250M+ business impact, building predictive models for churn and sales, and piloting RPA/OCR automation to improve turnaround and efficiency.
I combine Lean Six Sigma mastery, product and program management, and growing AI/ML expertise (IBM PyTorch, IIT Madras) to create data-driven roadmaps, governance and KPI-driven operational improvements. I mentor teams, institutionalize continuous improvement, and translate analytic insights into executive decision-making to scale global programs.
Experience
Work history, roles, and key accomplishments
Led cross-functional initiatives across tech, product, and operations to improve customer experience, delivering $1.2M+ savings via attrition reduction and workforce optimization and contributing to $250M+ program impact (2022–24).
DGM – Business Excellence
Tata Teleservices
Feb 2017 - Jul 2018 (1 year 5 months)
Drove customer journey redesign and RPA-led automation to double wireline revenue and piloted OCR/RPA automation to reduce order-entry time and improve turnaround.
OpEx Program Manager
Torrent Pharmaceuticals
Mar 2016 - Feb 2017 (11 months)
Transformed generic drug development lifecycle, reducing corrective/compensatory failures by 27% and supported ELN rollout to improve R&D efficiency.
Operational Excellence Leader
Ingersoll Rand
Mar 2015 - Mar 2016 (1 year)
Led 3P-based plant transformation to improve material flow and reduce rejection rates, driving productivity and quality improvements across manufacturing.
Business Excellence Leader
Philips Healthcare
Feb 2014 - Mar 2015 (1 year 1 month)
Deployed end-to-end Lean across site to achieve global Platinum Certification and uplift Process Cycle Efficiency from 3.2% to 3.5% in healthcare production.
Regional Quality Lead
Ericsson
Feb 2010 - Jan 2014 (3 years 11 months)
Institutionalized Lean and Six Sigma across managed services and manufacturing, transforming batch processes to single-piece flow and improving productivity by ~20%.
Executive – Engine Manufacturing
Honda Motorcycles India
Aug 2003 - Oct 2005 (2 years 2 months)
Led crankcase machining line and implemented Lean tools including Poka-Yoke and 5S to improve manufacturing reliability and safety.
Education
Degrees, certifications, and relevant coursework
IIT Madras
Advanced Certification Program, Applied AI/ML
Advanced Certification Program in Applied AI/ML (pursuing at time of record).
Symbiosis Centre for Distance Learning
Master of Business Administration, Operations Management
Grade: 71.9%
MBA in Operations Management completed with 71.9% aggregate.
National Institute of Technology Hamirpur
Bachelor of Technology, Mechanical Engineering
Grade: 72.8%
Bachelor of Technology in Mechanical Engineering completed with 72.8% aggregate.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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