Looking for a job

Chandan Yadav

@chandanyadav3

Message

Technical Support | Ticketing · Troubleshooting · Linux · Networking | Kathmandu (UTC+5:45)

Nepal

Message

What I'm looking for

I'm looking for an entry-level technical support role where I can use my Linux, networking and troubleshooting skills to help customers and document clear solutions. Based in Nepal (UTC+5:45), I'm available for full-time remote work, with flexibility for UK/EU hours. I'm building toward cloud and security work through hands-on labs and AWS certification.

Technical support candidate with a networking and Linux troubleshooting background and a focus on clear written communication. I resolved customer connectivity issues at an ISP-services company and recorded each case in structured tickets. I also write incident reports and troubleshooting guides in my public GitHub. I follow documented processes, pay attention to detail, and learn ticketing tools quickly. Based in Nepal (UTC+5:45), available for full-time remote work.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Kalash Services Pvt. Ltd.

Mar 2026 - May 2026 (2 months)

Assisted customers with internet connectivity and technical issues
Troubleshot basic networking problems (router, connectivity, ISP issues)
Improved communication and problem-solving skills
Gained real-world exposure to networking environments

Customer Service Troubleshooting Networking Communication Skills Problem Solving