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CHANDAN OB

@chandanob

Customer-focused BPO and international voice professional with multilingual communication skills and strong problem-solving under pressure.

India
Message

What I'm looking for

I’m looking for an international voice/BPO role where I can use my multilingual (C2) communication, neutral accent, and active listening to resolve queries and complaints, meet SLAs and quality targets, and grow with a supportive, target-driven team.

I’m a results-driven, customer-focused professional with hands-on experience in a fast-paced industrial environment at TVS Company Pvt Ltd. I’m trilingual in English, Hindi, and Kannada (C2 proficiency), and I bring clear verbal and written communication, professional telephone etiquette, and a calm, empathetic style to customer conversations.

In customer-facing work, I’m motivated to deliver outstanding customer experience by handling inbound/outbound voice interactions, managing queries, resolving complaints, and escalating when needed. I work well with structured teams, adapt quickly to new processes and tools, and consistently stay composed under time-sensitive, high-pressure conditions while adhering to SLAs, TATs, and quality parameters.

Experience

Work history, roles, and key accomplishments

TL
Current

Engine Department Associate

TVS Company Pvt Ltd

May 2026 - Present (1 month)

Operated in a high-volume production environment, consistently meeting daily performance targets and coordinating with cross-functional teams to keep workflows on schedule. Maintained composure under time-sensitive conditions, communicated issues clearly across departments, and adapted quickly to changing procedures with minimal supervision.

Education

Degrees, certifications, and relevant coursework

AC

Akshara PU College

High School Diploma (PUC), Pre-University (PUC)

Completed a High School Diploma (PUC) at Akshara PU College in 2023.

Tech stack

Software and tools used professionally

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