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Chad Fenwick

@chadfenwick

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Senior Solutions Architect | Project Manager

United States

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I am a seasoned professional with expertise in solutions architecture, web development/design, and project management. Throughout my career, I have excelled in understanding business needs and translating them into practical technical solutions. As a Senior Solutions Architect and Project Manager, I analyze requirements, recommend optimal solutions, and oversee their successful implementation. I successfully managed multiple responsibilities, ensuring customer satisfaction. With a strong grasp on emerging technologies and industry trends, I continuously expand my knowledge to deliver high-quality solutions. My communication and client management skills, combined with technical expertise, enable me to consistently achieve positive outcomes.

Experience

Senior Solutions Architect | Project Manager

VU Custom

Jan 2022 - Jan 2024 (2 years)

Analyzed and translated business needs into technical solutions, assessed feasibility, and recommended actions. Developed technical documentation and oversaw implementation to ensure timely budgeted delivery. Collaborated with staff for proper execution and support. Stayed abreast of technology trends for organizational application. Provided technical support, troubleshooting, and assisted users.

JavaScript Project Management Customer Service Customer Success CRM Account Management Excel HTML Figma SaaS

Implementation Specialist

Cloud Farm Creative

Feb 2018 - Dec 2021 (3 years 10 months)

Met with clients to define project requirements, schedules, and ensure satisfaction. Designed and developed websites in sectors like packaging and healthcare. Offered personalized support and training for tool utilization post-project. Created 50+ websites using HTML, CSS, JavaScript, and managed technical support using CMS software like HubSpot, FreshDesk, and ClickUp.

HTML5 CSS JavaScript APIs

Technical Support Agent

Findley Handyman Services

Apr 2015 - Aug 2017 (2 years 4 months)

Met with 80+ clients to define project requirements and setup. Utilized HTML, CSS, SQL for client satisfaction. Ensured on-time completion with scheduled milestones. Maintained post-project communication for satisfaction and resolved customer issues via calls.

HTML CSS JavaScript SQL

Customer Support

Drippy Ink Designs

May 2008 - Jan 2015 (6 years 8 months)

Developed retail website frontend and backend with HTML, JavaScript, CSS. Communicated with 300+ clients through email, chat, and phone, achieving a 99% satisfaction rate. Offered technical support for online orders. Managed 20-30 monthly projects via Excel to meet deadlines. Ensured post-project client satisfaction.

HTML JavaScript CSS SQL