C GCG
Open to opportunities

C G

@cg0

Experienced customer service representative with strong problem-solving skills.

United States

What I'm looking for

I seek a role that values customer engagement and offers growth opportunities.

My name is Charles Gipson, and I am an experienced customer service representative with a proven track record of effectively addressing customer needs and enhancing their experiences. My journey in customer service began at GameStop, where I honed my skills in sales and customer engagement. I learned the importance of understanding customer needs and providing tailored solutions, which has been a cornerstone of my professional ethos.

Currently, I work at Respondology, where I help brands, athletes, and celebrities manage their social media presence by identifying and removing harmful comments. This role has further developed my problem-solving skills and my ability to work in fast-paced environments. I am also actively involved in volunteer work at Footprint to Success Clubhouse, where I assist with various tasks and create engaging social media content. My diverse experiences have equipped me with strong interpersonal skills and a commitment to helping others.

Experience

Work history, roles, and key accomplishments

FC
Current

Volunteer

Footprint to Success Clubhouse

Apr 2022 - Present (3 years 2 months)

Assist with office tasks including typing documents and preparing meals. Create social media content and advertisements for Clubhouse activities.

MA

Passenger Service Agent

Menzies Aviation

Jul 2014 - May 2017 (2 years 10 months)

Liaised with airlines and customer representatives while performing general office duties. Ensured safe operations in compliance with health and safety standards.

Education

Degrees, certifications, and relevant coursework

Broward College logoBC

Broward College

Business Specialist Certification, Business

Completed Business Specialist certification, gaining skills in business communication and customer service.

MS

Monarch High School

High School Diploma, General Education

Earned High School Diploma, completing foundational education and preparing for further studies.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
C G - Volunteer - Footprint to Success Clubhouse | Himalayas