Amari Nishay
@amarinishay
Customer Service Representative delivering fast, courteous support and accurate resolution through multi-channel communication.
United StatesWhat I'm looking for
I’m a Customer Service Representative focused on handling inbound calls and customer requests with professionalism, patience, and a problem-first mindset. I deliver excellent quality customer service, resolve matters within client guidelines, and keep performance on track through concentration, attendance, and punctuality.
In call center and inbound sales work, I verify customer details, place and track orders, and respond across live chats and email. I research quickly, model a positive attitude, and thrive in fast-paced team environments—staying calm under pressure while meeting deadlines and customer expectations.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
GC Serivces
Nov 2023 - Jul 2024 (8 months)
Handled incoming customer calls, resolving inquiries and providing alternate solutions within client guidelines. Maintained attendance and punctuality standards while meeting call center performance goals in a changing environment.
Customer Service Representative
Football Fanatics
Jan 2023 - Oct 2023 (9 months)
Supported inbound sales and customer service by verifying customers, placing orders, and tracking order status. Responded via live chat and email with a professional, positive customer experience in a fast-paced team environment.
Education
Degrees, certifications, and relevant coursework
William M. Raines High School
High School Diploma or GED
Completed a high school diploma or GED at William M. Raines High School.
Availability
Location
United StatesAuthorized to work in
Job categories
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