Ceylan Erbek
@ceylanerbek
Analytical digital account coordinator with 15 years of experience.
What I'm looking for
I am a detail-oriented Digital Account Coordinator with 15 years of experience in managing digital accounts and providing exceptional customer service. My expertise lies in website migration projects and digital campaign management, where I have successfully led teams and collaborated with various stakeholders to ensure high-quality outcomes. I thrive in dynamic environments and am passionate about leveraging my skills to enhance customer experiences.
Throughout my career, I have managed digital marketing activities for major brands like AIR FRANCE KLM, where I led teams responsible for social media accounts across multiple countries. My role involved planning campaigns, training team members, and ensuring that all digital activities met the highest standards. I have a strong background in content management systems and have been involved in rebranding projects that required meticulous attention to detail and strategic planning.
As a skilled communicator and team player, I am adept at managing diverse teams and fostering collaboration. I am now looking to leverage my extensive experience in a challenging new role where I can contribute to innovative digital strategies and drive impactful results.
Experience
Work history, roles, and key accomplishments
Web Content Producer
Freelance
Mar 2021 - Present (4 years 3 months)
Responsible for migrating websites by uploading content, checking links, and localizing content. Created and tested new components for market-specific pages while ensuring quality and communication with all parties involved.
Program Services Coordinator
Grand Circle Travel
Sep 2019 - Nov 2021 (2 years 2 months)
Managed a team of tour guides, planned schedules, and ensured performance through coaching and training. Handled logistics and supported guides and travelers during tours.
Digital Account Coordinator
AIR FRANCE KLM - Medeam
Oct 2013 - Jul 2019 (5 years 9 months)
Managed the digital accounts and marketing activities for KLM in the Netherlands, Belgium, and Luxembourg. Led a team to handle digital activities and social media accounts, planned campaigns, and was involved in staff hiring and training.
Digital Account Expert
AIR FRANCE KLM - Medeam
Jul 2009 - Sep 2013 (4 years 2 months)
Executed daily digital marketing activities, assisted customers with content management, and collaborated on re-branding efforts for KLM websites. Acted as a primary contact during campaign periods.
Buying Assistant
Koton Textile Company
Jul 2008 - Jul 2009 (1 year)
Prepared product files and followed up on production, ensuring product quality in terms of fabric and color.
Far East Buying Assistant
Koton Textile Company
Jul 2008 - Jul 2009 (1 year)
Assisted in product preparation and quality control, ensuring that seasonal products met quality standards. Followed up on production processes to maintain product integrity.
Education
Degrees, certifications, and relevant coursework
Istanbul University
Bachelor of Arts, International Relations
2003 - 2007
Studied International Relations, gaining insights into global politics, economics, and cultural exchanges. Developed analytical skills and a comprehensive understanding of international systems and organizations.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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