Open to opportunities

cenker gege

@cenkergege

Message

Data Analyst and customer-focused professional translating insights into action.

Turkey

Message

What I'm looking for

I want to work where my data and customer support experience helps achieve responsibilities and expectations, improve processes, and contribute to your company’s growth through collaboration, feedback, and continuous improvement.

I bring a mix of analytical and customer-facing experience, with data roles as a Data Analyst/Freelance for Appen and Peroptyx, and Ads Quality Rater/Freelance for Welocalize Ads. I’m drawn to roles where I can turn careful review and structured thinking into measurable improvements for products and services.

Alongside my analytics work, I’ve built a strong customer support background—responding to inquiries, resolving complaints, processing orders and requests, and maintaining detailed records—while also managing and coaching junior team members. Earlier leadership experience in branch management sharpened my ability to plan, budget, forecast, and drive performance, and my casting director background strengthened my collaboration, analysis, and coordination skills.

Experience

Work history, roles, and key accomplishments

Ads Quality Rater

Welocalize

Jan 2023 - Jan 2025 (2 years)

Worked as an Ads Quality Rater on a freelance basis from 2023 to 2025.

Data Analyst

Appen and Peroptyx

Jan 2023 - Jan 2025 (2 years)

Worked as a Data Analyst on a freelance basis from 2023 to 2025.

Customer Service Representative

Getir

Jan 2022 - Jan 2024 (2 years)

Worked as a Customer Service Representative at Getir from 2022 to 2024.

Cast Director

Mes Academia

Jan 2021 - Jan 2022 (1 year)

Coordinated casting for a TV series by analyzing scripts and role characteristics and distributing information to relevant talent agencies. Scheduled auditions, negotiated and finalized contracts with agents/actors, and managed casting budgets and replacements when needed.

Contract Negotiation Budget Management

Branch Management

Mustache Hookah House

Jan 2013 - Jan 2018 (5 years)

Led branch operations including distribution operations, customer service, human resources, administration, and sales. Managed forecasting, budgeting, team coaching and development, compliance, and responded to customer and employee satisfaction issues while monitoring market conditions.

Operations Management Distribution Operations Customer Service Human Resources & Administration Sales Forecasting Financial Planning Budgeting Team Coaching & Compliance Market Analysis Customer Satisfaction

Customer Service Representative

Pin-Up

Jan 2023 - Present (3 years 6 months)

Maintained a positive, empathetic, and professional attitude while responding to customer inquiries and resolving complaints. Processed orders and handled customer requests while managing junior customer service representatives to support customer satisfaction.

Customer Service Customer Support Complaint Resolution Order Processing Team Leadership Product Knowledge