Celina Marte

I’m a bilingual (Spanish/English) program and operations professional with 5+ years of experience across healthcare research, community advocacy, and high-stakes airline operations. I bring the ability to manage complex protocols while staying grounded in real-time decision-making.

At Delta Air Lines, I lead in-flight operations for cross-cultural crews of up to 10, maintaining zero safety lapses across ~200 flights annually while upholding FAA regulatory standards. I de-escalate high-stakes situations using active listening, conflict-resolution techniques, and risk assessment, coordinating with pilots, ground operations, and gate agents to protect on-time performance.

Previously, at SisterLove, I coordinated 12+ community-based reproductive health equity studies, handling participant recruitment, IRB compliance, and culturally sensitive data collection. I also designed onboarding for research assistants and served as the liaison between academic researchers, community organizations, and partners—delivering bilingual communications that strengthened trust and improved enrollment.