CACeleste Arguello
@celestearguello
Responsible and ambitious student with excellent time management skills.
United StatesWhat I'm looking for
I am a dedicated and ambitious individual with a strong background in customer service and office administration. My experience spans various roles, including as an Office Assistant and a Patient Navigator Specialist, where I honed my ability to manage multiple tasks efficiently while providing exceptional service to clients and patients.
Throughout my career, I have developed excellent communication skills and a keen attention to detail. At Blue Sky Specialty Pharmacy, I successfully initiated prior authorizations for specialty medications and maintained patient confidentiality while navigating complex insurance processes. My proficiency in various electronic medical records platforms and commitment to continuous learning have enabled me to excel in fast-paced environments.
I am eager to leverage my skills and experiences in a challenging role that allows me to contribute positively to a team while furthering my professional growth.
Experience
Work history, roles, and key accomplishments
Patient Navigator Specialist
Blue Sky Specialty Pharmacy
Mar 2021 - Present (4 years 3 months)
Initiated, monitored, and tracked prior authorizations for specialty pharmacy medications, including completing appeals for denied requests. Communicated with prescribers and insurance companies, navigated EMR platforms, and ensured HIPAA compliance while providing excellent customer service.
Customer Care Representative
Integrated Home Services
Jan 2021 - Present (4 years 5 months)
Verified patient insurance and handled approximately 80 incoming calls daily. Successfully sold Durable Medical Equipment and offered home health services and home infusions to patients.
Front Desk Receptionist
Rheumatology Center
Aug 2019 - Present (5 years 10 months)
Confirmed patient appointments, managed schedules, and handled incoming calls and communications. Verified insurance for all patients, booked appointments, and processed referrals and lab work.
Office Assistant/Customer Service
DJ Acquisitions, LLC
Aug 2018 - Present (6 years 10 months)
Handled incoming calls and other communications, managing filing systems and recording information as needed. Maintained documents, organized office common areas, coordinated events, and performed general office clerk duties.
Education
Degrees, certifications, and relevant coursework
Cooper City High School
High School Diploma, General Studies
Completed high school education at Cooper City High School, graduating in June 2019. Developed foundational academic skills and prepared for future endeavors.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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