C'Chi Payne

Acted as a strategic partner to early-stage clients, translating ambiguous business needs into actionable product plans, digital experiences, and go-to-market strategies. Led end-to-end delivery of branded websites and e-commerce platforms, driving growth through tailored user journeys and digital enablement.

Acted as a strategic partner to early-stage clients, translating ambiguous business needs into actionable product plans, digital experiences, and go-to-market strategies. Led end-to-end delivery of branded websites and e-commerce platforms, driving growth through tailored user journeys and digital enablement.

Acted as product lead across three global manufacturing sites, overseeing the development and deployment of internal-facing desktop applications powering critical production workflows. Partnered with Engineering, Operations, and Executive stakeholders to align software capabilities with business priorities, enabling faster work order fulfillment and real-time shopfloor visibility.

Acted as product lead across three global manufacturing sites, overseeing the development and deployment of internal-facing desktop applications powering critical production workflows. Partnered with Engineering, Operations, and Executive stakeholders to align software capabilities with business priorities, enabling faster work order fulfillment and real-time shopfloor visibility.

Led a cross-functional team in the creation of a high-impact in-store SaaS application designed to prevent shrink and save millions in annual losses. Acted as the strategic liaison between business stakeholders and technical teams, translating business goals and user insights into actionable product roadmaps and release plans.

Led cross-functional initiatives across global teams to streamline issue resolution, ensure compliance with customer quality requirements, and enhance operational visibility. Owned the customer-facing quality experience for infotainment systems, analyzing warranty claim data and monitoring field performance.

Led a cross-functional team in the creation of a high-impact in-store SaaS application designed to prevent shrink and save millions in annual losses. Acted as the strategic liaison between business stakeholders and technical teams, translating business goals and user insights into actionable product roadmaps and release plans.

Spearheaded the end-to-end development of Panasonic’s first off-the-shelf in-vehicle infotainment (IVI) platform, later adopted by multiple OEMs. Managed and evolved the go-to-market strategy for next-gen infotainment hardware, including product planning, stakeholder presentations, competitive positioning, and market readiness.

Spearheaded the end-to-end development of Panasonic’s first off-the-shelf in-vehicle infotainment (IVI) platform, later adopted by multiple OEMs. Partnered with internal leadership and external OEMs/Tier-1s to align roadmaps, influence customer adoption, and scale the IVI solution to meet diverse technical and business needs.

Led cross-functional initiatives across global teams to streamline issue resolution, ensure compliance with customer quality requirements, and enhance operational visibility. Owned the customer-facing quality experience for infotainment systems, analyzing warranty claim data and monitoring field performance.

Led critical quality programs and served as the point of contact for major transmission-related concerns across all North American manufacturing plants. Directed the New Model Early Warning Program to proactively detect and mitigate function abnormalities during product launch phases.

Led critical quality programs and served as the point of contact for major transmission-related concerns across all North American manufacturing plants, ensuring executive visibility and timely resolution. Directed the New Model Early Warning Program to proactively detect and mitigate function abnormalities during product launch phases.

Completed a Bachelor of Science in Mechanical Engineering. Participated in a senior design project focused on designing a spindle and fixture for a CNC machine to weld metal coupons using Friction Stir Spot Welding (FSSW).