Catherine Carswell

Worked remotely with weight loss patients using GP1, ensuring correct dosing and providing support via portal messaging.

Handled inbound calls, assisting clients with insurance questions, issues, and complaints, and verified client information before transferring to agents.

Took orders, seated guests, and maintained cleanliness of the dining area.

Provided care for mental health and dual diagnosis patients, including 15-minute checks, blood pressure monitoring, grooming assistance, and facilitating coping groups.

Supported mental health and substance abuse patients through direct care, observation, and group sessions. Assisted nursing staff and performed blood draws.

Worked with a social worker to call high-risk Medicare patients, addressing needs such as transportation, appointments, medications, and special equipment. Helped set up PHCs in various counties.

Provided care for mother during illness and hospice care.

Worked as Dr. Thigpen's Medical Assistant, including patient workups, assisting with procedures, administering shots, EKGs, drawing blood, and checking blood sugars.

Performed patient workups, assisted with procedures, took X-rays, gave allergy shots, and ensured instrument sterility and room cleanliness.

Handled front office duties including patient check-in/out, insurance verification, co-pays, precertification, scheduling, and calls. Also performed medical assistant tasks such as drawing blood, giving shots, and assisting the doctor.

Scheduled appointments, checked patients in and out, verified benefits, scheduled special procedures, and performed filing and general office duties.

Completed the CCMA online course in January 2018.

Completed phlebotomy training at Medical Education Development in Macon, GA from February to April 1997.

Earned a high school diploma from Central High School in Macon, GA from 1984 to 1989.