Sharon Johnson

Performed and documented assigned duties under physician direction per the medical model of care, supporting daily clinic operations and availability to float to other clinics as needed.

Managed patient access workflows including appointment scheduling, demographic and insurance data collection, cash collections, and patient/family support in person or by phone.

Supported clinic operations by rooming patients, completing clinical intake and documentation, providing clinical support during examinations and procedures, and capturing charges for services rendered.

Implemented individual service/program plans using positive, non-aversive approaches, supported documentation and progress tracking, assisted with medication administration, and ensured client safety including safe transfers.

Educated, monitored, and coached residents on medication adherence while providing therapeutic supervision and mentoring. Assisted with activities of daily living, meals, safety monitoring, documentation (including incident reports), and resident transportation; supported medication ordering and med cart maintenance.

Delivered front-desk and scheduling support by verifying insurance eligibility and service limits, preparing patient files, coordinating same-day care, and managing patient communication through inbound and outbound calls.

Provided direct patient care aligned to individualized treatment plans by assisting with activities of daily living and supporting therapeutic skill-building in a safe inpatient environment.

Completed college coursework in phlebotomy at American National University.

Completed phlebotomy coursework/program at American National University from 2014 to 2015.

Completed high school and earned a diploma from Waynesboro High School.