Geniaya Stinson

Managed scheduling and operations, serving as the primary contact for clients and families. Oversaw administrative tasks, employee relations, and performance management, including interviewing job applicants and handling workers' compensation claims.

Managed medication and procedure prior authorizations, refills, and phone triage. Handled patient scheduling, insurance verification, copay collection, and performed various medical tests including urine dips, A1c, and blood glucose testing.

Verified insurance and patient information, triaged calls, and obtained medical histories. Assisted patients with video calls, used EHR systems, scheduled appointments, and processed medication refill requests.

Assisted clients with daily living activities including bathing, dressing, and meal preparation. Provided transportation for appointments and outings, managed shopping duties, and supported recreational activities.

Greeted patients, managed scheduling, and performed phone triage. Conducted various tests including Covid, Strep, urine analysis, Flu, and RSV, and assisted providers with injections and eye/ear exams.

Performed Covid-19 testing, drug screens, blood draws, and EKGs. Managed patient records, vital signs, and collected tissue/fluid samples for laboratory analysis.

Assisted clients with light housekeeping, dressing, grooming, and meal preparation. Provided transportation, managed shopping, and supported recreational activities, while also assisting with medication administration and physical therapy.

Assisted clients with daily living activities including light housekeeping, dressing, grooming, and meal preparation. Provided transportation for appointments and managed medication administration, while also reporting changes in client condition.

Promoted to Shift Leader, responsible for preparing and serving beverages and food items. Maintained cleanliness and sanitation of work areas, adhering to company policies and procedures.

Prepared and served hot and cold beverages, pastries, and sandwiches. Maintained a clean and sanitized work environment, ensuring adherence to all company policies and rules.

Organized and processed mail, managed phone orders, and handled payment verification and processing. Maintained an organized reception area and provided administrative support.

Completed high school education, gaining foundational knowledge across various subjects.

Completed a comprehensive program focusing on clinical and administrative skills essential for a medical assistant role. Gained proficiency in patient care, medical procedures, and office management.