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Catalina Robayo CastañedaCC
Open to opportunities

Catalina Robayo Castañeda

@catalinarobayocastae

Bilingual modern languages professional and content moderator skilled in customer service, QA, and policy compliance.

Colombia
Message

What I'm looking for

I’m looking for a role where I can strengthen my professional experience using my customer service and digital moderation background, while growing my mastery of English, French and German in multicultural environments.

I’m a Professional in Modern Languages with experience in customer service and digital content moderation. I stand out for my communication skills, problem solving, and service, and I apply quality criteria and policy compliance on online platforms.

In my recent roles, I reviewed and moderated user-generated content to ensure platform policy compliance, served as a Point of Contact (POC) to support team coordination, and performed Quality Assurance (QA) evaluations to maintain moderation accuracy and standards. I’m currently looking to strengthen my professional experience while further developing my mastery of English, French and German in work and multicultural environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad ECCI logoUE

Universidad ECCI

College Degree in Modern Languages, Modern Languages

2022 - 2026

College degree program in Modern Languages at Universidad ECCI from 2022 to 2026.

AS

Ave María School

High School Diploma, High School

2021 -

High school diploma from Ave María School in 2021.

Tech stack

Software and tools used professionally

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