Cassandra Peterson
@cassandrapeterson
I build strong client relationships through customer service, high-ticket sales, and clear communication.
NigeriaWhat I'm looking for
I've supported customers as the first point of contact at Demasters, handling phone and in-person service, proactive follow-ups, and formal customer service training.
At Coldigify, I managed a high-ticket B2B and B2C sales pipeline and met the monthly target of 30 active customers every month. I bring client relations, target achievement, and clear communication to deadline-driven work.
I've also evaluated AI-generated responses at SME Solutions and created investor, pitch, and marketing presentations for small businesses. I'm pursuing a B.Eng in Mechatronics Engineering while continuing to build practical client-facing and technical skills.
Experience
Work history, roles, and key accomplishments
Freelance Presentation Design
Independent
Jan 2021 - Present (5 years 9 months)
Created PowerPoint presentations for small businesses pitching to investors, including financial-projection decks. Designed pitch and marketing materials for a family-run packaged food business, working directly with the client on brand and messaging.
Data Trainer
SME Solutions, Inc.
Jan 2026 - Aug 2026 (7 months)
Evaluated and ranked AI-generated responses against structured quality guidelines, assessing accuracy, clarity, and coherence. Applied consistent, detail-oriented judgment across high-volume review work under recurring deadlines.
Sales Representative, High-Ticket B2B & B2C Sales
Coldigify
Jan 2026 - May 2026 (4 months)
Managed a pipeline of high-ticket B2B and B2C sales. Consistently met the monthly target of 30 active customers, hitting it every month on the role.
Phone Desk Manager & Customer Service Representative
Demasters
Jan 2024 - Dec 2024 (11 months)
Served as first point of contact for customers via phone and in person. Conducted proactive customer follow-ups to maintain satisfaction and encourage repeat engagement.
Education
Degrees, certifications, and relevant coursework
Lead City University
Bachelor of Engineering, Mechatronics Engineering
Pursuing a Bachelor of Engineering in Mechatronics Engineering, expected to graduate in 2028.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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