Carri Capps
@carricapps
I streamline sales operations, customer support, and data-driven reporting.
United StatesWhat I'm looking for
At BrightPath Solutions, I manage Salesforce CRM workflows for a 20-person sales team, maintaining accurate customer data and lead tracking.
I conduct data audits and cleansing to support CRM integrity and compliance, and I collaborate remotely with marketing and finance teams to improve campaign attribution.
I analyze and consolidate large datasets in Excel to improve reporting accuracy and operational efficiency.
Previously, at JoAnn Fabrics, I handled high-volume customer support, daily operations, POS transactions, staff scheduling, inventory records, and team training. I also work independently as a graphic designer, conducting art sales and tracking sales and documentation compliance.
Experience
Work history, roles, and key accomplishments
Manager/Keyholder
JoAnn Fabrics
Delivered high-volume customer support and resolved escalated concerns to maintain customer satisfaction. Managed daily operations, documentation, and POS transactions with strong attention to detail.
Education
Degrees, certifications, and relevant coursework
Parkersburg High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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