
Caroline Mwende
@carolinemwende2
Customer service professional with waitress and cleaning materials sales experience, seeking remote customer service, chat support, virtual assistant, or sales work.
What I'm looking for
In my waitress and customer service work, I welcomed and served customers, took requests accurately, and responded to questions. I worked to provide friendly service and maintain good customer relations.
I handled customer concerns calmly and aimed to provide satisfactory service. I also worked with colleagues to help ensure smooth service.
In detergent and cleaning materials sales, I explained products and helped customers choose suitable items. I answered product questions and promoted products to customers.
I'm comfortable using a smartphone, WhatsApp, and basic digital tools. I'm seeking remote work where I can support customers, answer inquiries, or help with sales.
Experience
Work history, roles, and key accomplishments
Detergent & Cleaning Materials Sales
Previous Experience
Sold detergents and cleaning materials directly to customers, explained products, and built good relationships. Handled sales and customer communication professionally while promoting products to increase sales.
Waitress / Customer Service
Previous Experience
Welcomed and served customers in a friendly and professional manner, took requests accurately, and handled concerns calmly. Worked efficiently in a busy environment while maintaining good customer relations.
Education
Degrees, certifications, and relevant coursework
Kiambere School Complex
Kenya Certificate of Secondary Education, General Studies
Completed the Kenya Certificate of Secondary Education (KCSE) at Kiambere School Complex in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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