Caroline Luísa Chaves CardosoCC
Open to opportunities

Caroline Luísa Chaves Cardoso

@carolinelusachavesca

Dedicated manager assistant with expertise in operations and customer service.

Canada

What I'm looking for

I am seeking a role that values operational excellence and offers growth opportunities.

I am a dedicated professional with a Bachelor of Law degree from Centro Universitário de Brasília, and I have built a diverse career in management and customer service. Currently, I serve as a Manager Assistant at Enterprise Rent-a-Car in Calgary, where I oversee day-to-day operations, manage fleet and inventory, and contribute to financial planning. My role has allowed me to foster strong community relationships, enhancing customer loyalty and supporting business growth.

Previously, I have held various positions, including Manager Trainee and Receptionist/Night Auditor, where I honed my skills in operational efficiency, customer satisfaction, and team leadership. My experience spans across different sectors, including hospitality and legal administration, equipping me with a unique perspective on customer service and operational management. I am fluent in Portuguese, English, and Spanish, which enhances my ability to connect with diverse clientele.

Experience

Work history, roles, and key accomplishments

ER
Current

Manager Assistant

Enterprise Rent-a-Car

Apr 2024 - Present (1 year 2 months)

Managed day-to-day operations, including fleet management and financial oversight, contributing to branch efficiency. Built community relationships to support business growth and assisted in budget planning and financial analysis.

ER

Manager Assistant

Enterprise Rent-a-Car

Aug 2023 - Nov 2023 (3 months)

Managed operations, fleet management, and financial oversight, ensuring branch efficiency. Developed community relationships and assisted in financial planning.

BH

Receptionist / Night Auditor

Best Western Hotel

Oct 2019 - Nov 2021 (2 years 1 month)

Managed daily balances, addressed customer complaints, and promoted hotel services. Supervised departments and handled front desk duties, ensuring operational flow.

SS

English Teacher

Speaks (English School)

Nov 2018 - Jan 2019 (2 months)

Developed programming and activities for English learning, promoting cross-cultural conversations and evaluating student tasks to enhance proficiency.

ET

Customer Service Representative

Excel Tours

Aug 2018 - Nov 2018 (3 months)

Provided detailed trip information and booked travel reservations. Advised clients on local customs and managed alternative booking arrangements.

Education

Degrees, certifications, and relevant coursework

CB

Centro Universitário de Brasília

Bachelor of Law, Law

2012 - 2018

Completed a Bachelor of Law degree, focusing on various aspects of legal studies and practices.

Tech stack

Software and tools used professionally

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Caroline Luísa Chaves Cardoso - Manager Assistant - Enterprise Rent-a-Car | Himalayas