Open to opportunities

Muhanguzi Rolland Shafik

@muhanguzirollandshaf

Message

Dedicated and detail-oriented individual with strong customer service skills.

Uganda

Message

What I'm looking for

I am looking for a role that values customer interaction and offers opportunities for growth.

I am a dedicated and detail-oriented professional with a strong background in customer service and administrative support. My experience as a receptionist at Barroma Hillside Primary School allowed me to develop excellent communication skills while managing front desk operations and maintaining accurate records. I take pride in creating a welcoming environment for students, parents, and visitors, ensuring that every interaction is positive and professional.

In my role as a cashier at Biguli Dairy Farmers, I honed my cash handling and sales processing skills, consistently meeting daily sales targets and enhancing customer satisfaction. My ability to cultivate strong relationships with customers has contributed to increased loyalty and store growth. I am proficient in record-keeping and data management, and I thrive in fast-paced environments where attention to detail and effective time management are essential.

Experience

Work history, roles, and key accomplishments

Cashier

Biguli Dairy Farmers

Jan 2024 - Jan 2024 (0 months)

Managed cash transactions and sales processing, maintained accurate sales records, and provided exceptional customer service. Collaborated with colleagues to meet sales targets and implemented efficient cash handling procedures.

Customer Service Sales Processes Inventory Management Communication Team Collaboration Problem Solving Time Management

Receptionist

Barroma Hillside Primary School

Nov 2022 - Mar 2023 (4 months)

Managed front desk operations, coordinated communication among staff and parents, maintained student attendance records, and provided administrative support. Developed strong relationships within the school community and demonstrated excellent organizational skills.

Customer Service Communication Data Management Team Collaboration Time Management Organizational Skills Administrative Support

Education

Degrees, certifications, and relevant coursework

St Julian High School

High School Diploma, Mathematics, Economics, Art

2023 - 2024

Activities and societies: Active member of the debate club, designed posters for school events.

As I walked out of my high school gates after senior six, I felt a sense of pride and accomplishment. My combination of Mathematics, Economics, and Art had not only honed my analytical and creative skills but also taught me the value of perseverance. I had been an active member of the school's debate club, using my economics knowledge to argue on current issues. My artistic side had also been expr

Nyakasura School

Uganda Certificate of Education, General Education

2018 - 2022

Activities and societies: Member of the drama club, class representative.

As I completed senior four, I reflected on my journey. I had grown from a shy freshman to a confident student leader. As a member of the school's drama club, I developed my public speaking skills and creativity. I also honed my problem-solving abilities through math and science projects.

Sir Apollo Kaggwa School

Primary Leaving Examination, Languages

2008 - 2017

Completed Primary Leaving Examination with a strong foundation in languages. Developed communication skills and a good understanding of various subjects.