Open to opportunities

Carolina Oliveira

@carolina-loureiro

I’m a highly organized and detail-oriented professional with 12 years of experience in operations, documentation and internal processes.

Brazil

Message

What I'm looking for

I'm looking to contribute with my experience in operations, process improvement, controls, documentation and systems support in a collaborative environment.

I currently support internal controls, compliance, reporting, data quality, and process improvements across LATAM while serving as a key user for two internal systems, helping maintain accurate procedures, documentation, and workflows.

With 10+ years in operations and business analysis, I've managed portfolios, reviewed contracts and records for compliance, supported audits and created operational manuals and workflows from scratch. I've collaborated with cross-functional teams across LATAM to redesign processes, improve efficiency, and strengthen data quality.

Experience

Work history, roles, and key accomplishments

Current

Controls & Reporting Analyst

Current

SCOR Reinsurance Company

May 2025 - Present (1 year 3 months)

Support internal controls and compliance across LATAM, maintaining operational procedures and documentation, validating data quality, and assisting with audits and process improvement projects.

Internal Controls Compliance Data Validation Process Improvement Workflow Management Systems support Microsoft Office 365 Palantir Foundry

Senior Portfolio Assistant

SCOR

Jul 2014 - May 2025 (10 years 10 months)

Management of LATAM portfolio and operational support, review of contracts and business records for accuracy and compliance, and management of documentation and data across multiple systems.
Follow-up on outstanding documentation requirements, generation of reports and monitoring tools, audit support, improvement of workflows and action as LATAM key user for two internal systems.

Document Management Documentation Documentation Review Document Review Documentation Preparation Document Control Process Improvement Process Optimization Operations Operational Efficiency Data Analysis Microsoft Office

Cinema Production Intern

PUC-Rio

Sep 2011 - Sep 2013 (2 years)

Supported project coordination, scheduling, logistics and stakeholders communication.

Production Support Production Planning Production Scheduling Project Planning Project Scheduling Project Coordination

LATAM Marketing&Internal Communications

Golder Associates

Sep 2010 - Sep 2011 (1 year)

Preparation of monthly reports with the analysis of websites for LATAM countries, scheduling and notes for monthly meetings, organization and research data for intranet update, templates review.