Rachel Possamai
@rachelpossamai
I build data-driven strategy, retention, and revenue performance frameworks for global operations.
What I'm looking for
At DocuSign, I analyze customer engagement initiatives across segments and product portfolios to strengthen retention, standardize performance tracking, and improve revenue visibility. I partner with FP&A and cross-functional teams on retention targets, annual planning, scenario planning, and financial decision-making.
Previously at WeWork, I led LATAM revenue and pricing optimization through market pricing analysis, KPI monitoring, and Tableau dashboards. My background in process engineering, quality, and business consulting helps me turn SQL, Snowflake, Tableau, and financial models into practical operational improvements.
Experience
Work history, roles, and key accomplishments
• Led comprehensive analyses to assess the impact of customer engagement initiatives on retention across various segments and product portfolios.
• Collaborated with FP&A to establish standardized definitions and performance tracking frameworks for retention targets.
• Developed innovative reporting mechanisms for customer engagement and revenue performance, enhancing operational management.
Led comprehensive analyses to assess the impact of customer engagement initiatives on retention across various segments and product portfolios. Collaborated with FP&A to establish standardized definitions and performance tracking frameworks for retention targets.
• Identified key opportunities for business improvement through analytics and quantitative insights.
• Collaborated with cross-functional teams on global scenario planning for the Company Annual Planning Process.
• Developed statistical models to predict business performance and enhance financial decision-making.
• Created and managed dashboards using Tableau to provide actionable insights f
• Managed market pricing strategies across Latin America, conducting thorough price analysis and monitoring KPIs monthly.
• Led improvement projects in Pricing and Sales Operations, enhancing process efficiency and effectiveness.
• Developed and managed interactive dashboards using Tableau to provide actionable insights for strategic decision-making.
• Specialized in project development and implementation of Siemens' OpCenter APS solution.
• Provided expert customer support for the APS solution, enhancing user experience.
• Utilized SQL Server for data analysis, complex queries, and database creation.
• Developed detailed reports and interactive dashboards using BI tools like SSRS.
• Managed project initiatives and improvement adaptations in Continuous Casting processes.
• Ensured quality assurance and effective materials management within the department.
• Led continuous improvement and technical development projects to enhance operational efficiency.
• Provided assistance in routine departmental tasks, fostering a collaborative work environment.
• Coordinated a metallic loss project in continuous casting using the PDCA methodology to enhance operational efficiency.
• Developed monthly reports on department KPIs, focusing on production and quality metrics.
• Assisted in managing a team of 50, contributing to improved team dynamics and productivity.
• Revised standard procedures with an emphasis on safety and productivity, ensuring co
• Coordinated quality assurance projects in the cold rolling mill, focusing on process stabilization and productivity maximization using 6 Sigma MASP methodology.
• Assisted in external audits, including customer and ISO audits, ensuring compliance and quality standards.
• Managed quality indicators and supported routine tasks across steel plant, rolling mill, and drawing mill departments.
•
Development of new accelerant for fuel cells, performing their synthesis as well as their characterization through electrochemical analyzes.
• Managed the issuance and control of certificates of conformity for both supplied and purchased products.
• Assisted the team in conducting product quality tests, including dimensional, hardness, and visual inspections.
• Supported waste management initiatives to enhance environmental compliance.
• Contributed to the automation project of a production line, ensuring successful approval through detailed payback calculations and project costing.
• Analyzed times and movements in the bar cutting process to identify optimization opportunities.
• Executed tasks in SAP Business One ERP, including production launches and inventory report generation.
• Assisted in production planning and imp
• Development of reports and scientific articles;
• Presentation of the article "Identification of variations in segregations in ABNT NM 87 DEGREE 1045 steel bars from the combined drawing process" at the ABM Week 2016 international congress;
• Experience in sample preparation and metallographic analysis.
Education
Degrees, certifications, and relevant coursework
Pontifícia Universidade Católica do Rio Grande do Sul
MBA em Qualidade, Gestão e Engenharia de Processos
2022 - 2023
Federal University of Rio Grande do Sul
Bachelor's degree, Metallurgical Engineering
2014 - 2020
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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