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Rachel PossamaiRP
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Rachel Possamai

@rachelpossamai

I build data-driven strategy, retention, and revenue performance frameworks for global operations.

Brazil
Message

What I'm looking for

I'm looking to drive strategic growth through operational planning, customer retention, revenue performance, and data-driven decision-making across cross-functional teams.

At DocuSign, I analyze customer engagement initiatives across segments and product portfolios to strengthen retention, standardize performance tracking, and improve revenue visibility. I partner with FP&A and cross-functional teams on retention targets, annual planning, scenario planning, and financial decision-making.

Previously at WeWork, I led LATAM revenue and pricing optimization through market pricing analysis, KPI monitoring, and Tableau dashboards. My background in process engineering, quality, and business consulting helps me turn SQL, Snowflake, Tableau, and financial models into practical operational improvements.

Experience

Work history, roles, and key accomplishments

Docusign logoDO
Current

Sr. Strategy & Operations Analyst

Feb 2025 - Present (1 year 6 months)

• Led comprehensive analyses to assess the impact of customer engagement initiatives on retention across various segments and product portfolios.
• Collaborated with FP&A to establish standardized definitions and performance tracking frameworks for retention targets.
• Developed innovative reporting mechanisms for customer engagement and revenue performance, enhancing operational management.

Docusign logoDO

CS Strategy & Operations Analyst

Dec 2023 - Feb 2025 (1 year 2 months)

• Identified key opportunities for business improvement through analytics and quantitative insights.
• Collaborated with cross-functional teams on global scenario planning for the Company Annual Planning Process.
• Developed statistical models to predict business performance and enhance financial decision-making.
• Created and managed dashboards using Tableau to provide actionable insights f

WeWork logoWE

Revenue and Pricing Optimization Lead - LATAM

Aug 2022 - Dec 2023 (1 year 4 months)

• Managed market pricing strategies across Latin America, conducting thorough price analysis and monitoring KPIs monthly.
• Led improvement projects in Pricing and Sales Operations, enhancing process efficiency and effectiveness.
• Developed and managed interactive dashboards using Tableau to provide actionable insights for strategic decision-making.

NEO Engenharia de Produção logoNP

Business Consultant

Sep 2021 - Aug 2022 (11 months)

• Specialized in project development and implementation of Siemens' OpCenter APS solution.
• Provided expert customer support for the APS solution, enhancing user experience.
• Utilized SQL Server for data analysis, complex queries, and database creation.
• Developed detailed reports and interactive dashboards using BI tools like SSRS.

Gerdau logoGE

Process Analyst

Jun 2021 - Sep 2021 (3 months)

• Managed project initiatives and improvement adaptations in Continuous Casting processes.
• Ensured quality assurance and effective materials management within the department.
• Led continuous improvement and technical development projects to enhance operational efficiency.
• Provided assistance in routine departmental tasks, fostering a collaborative work environment.

Gerdau logoGE

Process Engineering Intern

Jul 2019 - Jun 2020 (11 months)

• Coordinated a metallic loss project in continuous casting using the PDCA methodology to enhance operational efficiency.
• Developed monthly reports on department KPIs, focusing on production and quality metrics.
• Assisted in managing a team of 50, contributing to improved team dynamics and productivity.
• Revised standard procedures with an emphasis on safety and productivity, ensuring co

Gerdau logoGE

Quality Intern

Jul 2018 - Jul 2019 (1 year)

• Coordinated quality assurance projects in the cold rolling mill, focusing on process stabilization and productivity maximization using 6 Sigma MASP methodology.
• Assisted in external audits, including customer and ISO audits, ensuring compliance and quality standards.
• Managed quality indicators and supported routine tasks across steel plant, rolling mill, and drawing mill departments.

Laboratório de Pesquisa em Corrosão (LAPEC) logoLL

Laboratory Intern

Mar 2018 - Jun 2018 (3 months)

Development of new accelerant for fuel cells, performing their synthesis as well as their characterization through electrochemical analyzes.

Pandrol logoPA

Quality and Environment Intern

Nov 2017 - Mar 2018 (4 months)

• Managed the issuance and control of certificates of conformity for both supplied and purchased products.
• Assisted the team in conducting product quality tests, including dimensional, hardness, and visual inspections.
• Supported waste management initiatives to enhance environmental compliance.

Pandrol logoPA

Plant Administration Intern

Jan 2017 - Nov 2017 (10 months)

• Contributed to the automation project of a production line, ensuring successful approval through detailed payback calculations and project costing.
• Analyzed times and movements in the bar cutting process to identify optimization opportunities.
• Executed tasks in SAP Business One ERP, including production launches and inventory report generation.
• Assisted in production planning and imp

Laboratório de Transformação Mecânica (LdTM) logoLL

Laboratory Intern

Aug 2015 - Dec 2016 (1 year 4 months)

• Development of reports and scientific articles;
• Presentation of the article "Identification of variations in segregations in ABNT NM 87 DEGREE 1045 steel bars from the combined drawing process" at the ABM Week 2016 international congress;
• Experience in sample preparation and metallographic analysis.

Education

Degrees, certifications, and relevant coursework

PS

Pontifícia Universidade Católica do Rio Grande do Sul

MBA em Qualidade, Gestão e Engenharia de Processos

2022 - 2023

FS

Federal University of Rio Grande do Sul

Bachelor's degree, Metallurgical Engineering

2014 - 2020

Tech stack

Software and tools used professionally

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