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livia moussallemLM
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livia moussallem

@liviamoussallem

Process and Performance Analyst at ParceladoUSA standardizing operations and tracking performance indicators.

Brazil
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At ParceladoUSA, I map and standardize operational processes, document procedures, and monitor performance indicators to support decision-making. I also implement improvements to day-to-day operations.

At ArcelorMittal, I supported Lean initiatives and helped implement process improvements and new tools for the Supply Directorate. I also developed training materials and supported users during implementation.

At Fluyd, I researched clients and markets through interviews, desk research, and benchmarking, then prepared project reports and documented company processes. My academic exchange in Austria and cultural exchange in New Zealand strengthened my multicultural perspective.

Experience

Work history, roles, and key accomplishments

TT

International Tour Guide

Tia Penha Tours

Jan 2020 - Jan 2026 (6 years)

Guided tour groups in New York City and Orlando.

PA

Process and Performance Intern

ParceladoUSA

Apr 2025 - Aug 2025 (4 months)

Supported process and performance initiatives at ParceladoUSA.

FL

Project Intern

Fluyd

Apr 2022 - Mar 2023 (11 months)

Conducted interviews, desk research and benchmarking to research clients and markets. Organized and facilitated client workshops.

SP

Finance Board Member

Solares Project

Sep 2021 - Feb 2023 (1 year 5 months)

Raised funds for the project and held meetings with prospective sponsors. Managed the activity backlog, updated project slide presentations and presented the project at events.

Education

Degrees, certifications, and relevant coursework

Federal University of Espírito Santo logoFS

Federal University of Espírito Santo

Bachelor's Degree, Industrial Engineering

2019 - 2025

Bachelor's Degree in Industrial Engineering from the Federal University of Espírito Santo, from the second semester of 2019 to the first semester of 2025.

Montanuniversität Leoben logoML

Montanuniversität Leoben

Academic Exchange, Industrial Engineering

2024 - 2024

Industrial Engineering academic exchange at Montanuniversität Leoben during the second semester of 2024.

Tech stack

Software and tools used professionally

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