At ParceladoUSA, I map and standardize operational processes, document procedures, and monitor performance indicators to support decision-making. I also implement improvements to day-to-day operations.
At ArcelorMittal, I supported Lean initiatives and helped implement process improvements and new tools for the Supply Directorate. I also developed training materials and supported users during implementation.
At Fluyd, I researched clients and markets through interviews, desk research, and benchmarking, then prepared project reports and documented company processes. My academic exchange in Austria and cultural exchange in New Zealand strengthened my multicultural perspective.

