Looking for a job

Carmina Rivera

@carminarivera

Message

I build responsible multichannel marketing campaigns, content, events, and community engagement.

Mexico

Message

What I'm looking for

I'm looking for a role where I can lead responsible marketing and communication initiatives, create meaningful community engagement, and contribute to ESG, culture, and sustainability-focused work.

I've managed community relationships for more than 50 clients at Spaces Coworking | IWG Management, leading public relations initiatives, community events, brand activations, internal communications, and CRM-supported sales follow-up.

Previously, at Grupo Garza Ponce, I delivered more than 10 monthly marketing campaigns focused on ESG, employee engagement, and corporate culture. I create multichannel content, produce audiovisual materials, organize large-scale events, and build strategic partnerships while applying AI thoughtfully and protecting information integrity.

Experience

Work history, roles, and key accomplishments

Current

Community Associate

Current

Spaces Coworking | IWG Management

Nov 2025 - Present (10 months)

Managed relationships with over 50 clients, strengthening engagement, satisfaction, and retention through proactive communication and service. Led public relations and customer experience initiatives, planned community events, and supported sales operations using CRM tools.

Customer Relationship Management Public Relations Event Planning Brand Activation Internal Communications Sales Support SalesHub CRM Excel Billing Logistics

Intérprete bilingüe

LanguageLine Solutions

Jan 2025 - Sep 2025 (8 months)

Provided real-time interpretation services across healthcare, insurance, and government sectors, ensuring accurate and culturally appropriate communication between English and Spanish speakers. Managed sensitive and high-pressure interactions with professionalism and confidentiality.

Bilingual Interpretation Spanish English Communication Skills Adaptability Problem Solving Confidentiality

Practicante de Cultura y Responsabilidad Social Corporativa

Grupo Garza Ponce

Mar 2023 - Jan 2024 (10 months)

Managed and executed over 10 marketing campaigns per month focused on ESG initiatives, employee engagement, and corporate culture. Created multi-channel content, produced audiovisual material, organized large-scale corporate events, and established strategic partnerships with over 30 external vendors.

Marketing Campaigns ESG Employee Engagement Content Creation Email Marketing Social Media LinkedIn Instagram Canva Photoshop Capcut Video Editing AI Tools Event Planning Vendor Management Internal Communications Corporate Culture

Agente de atención al cliente bilingüe

Grupo Médico MD

Oct 2020 - Apr 2022 (1 year 6 months)

Provided customer service in a fast-paced healthcare environment, ensuring clear and effective communication. Managed CRM and incident management systems to resolve inquiries efficiently and delivered high-quality support to strengthen customer satisfaction and trust.

Customer Service CRM Incident Management Communication Skills Problem Solving Interpersonal Skills