At NewRocket, I delivered complex ITOM projects for clients with large, million-CI+ environments and built automated flows involving large CMDBs. As an ITOM and CMDB SME, I provided expertise and built strong client partnerships.
At GLIDFAST, I quickly took charge of an ITOM Program Lead role for a high-stakes client, deployed Azure and AWS integrations, and helped turn around projects with problems. Earlier, at Renewable Energy Systems, I deployed ITOM Discovery across a large multi-site network and managed ServiceNow platform upgrades.
