I'm currently resolving consumer complaints and credit-report requests in a back-office role at TransUnion, providing detailed explanations based on each consumer's situation and analyzing the information provided.
Previously, I updated credit reports and supported consumers at Equifax S.A., including fraud solutions and credit-report protection products. At Concentrix, I handled first-contact bank account inquiries, unauthorized-transaction analysis, and related disputes while following internal, external, and IT procedures.
Zimbabwe