
Carlos Silva Alvarez
@carlossilvaalvarez
I lead AI-augmented SaaS, mobile, and web product delivery from discovery through production release.
What I'm looking for
At WebCreek, I lead end-to-end delivery for enterprise dealership management SaaS products, connecting business stakeholders with development teams from discovery through launch.
I use AI across product discovery, market research, requirements documentation, prototyping, and workflow automation. I’ve built Microsoft Copilot agents for meeting summaries, status reporting, backlog refinement, and documentation drafting.
I manage roadmaps, backlogs, risks, UAT, releases, and Agile ceremonies in Jira and Azure DevOps. My work includes Softbase Evolution, a mobile service app, a fleet tracking portal, and a customer portal.
Across fintech, cybersecurity, healthcare, logistics, automotive, mobile, and web products, I’ve combined business analysis, QA, and project delivery in remote international teams. I’m focused on clear requirements, stakeholder alignment, and dependable delivery.
Experience
Work history, roles, and key accomplishments
IT Project Lead III / Project Lead II & Business Analyst II
WebCreek
Sep 2022 - Present (4 years)
Directed end-to-end IT project delivery and product management for enterprise dealership management SaaS platforms, serving as the primary interface between business stakeholders and development teams. Championed an AI-first approach across the product lifecycle, from discovery and research through prototyping, requirements documentation, and daily workflow automation.
Functional Analyst / Business Analyst / QA Lead / Project Manager
GSI (General Software Inc)
Nov 2020 - Mar 2023 (2 years 4 months)
Managed IT product development, business analysis, and quality assurance for financial technology and business management systems. Elicited and documented business and functional requirements, defined product backlogs, and designed test strategies.
Functional Analyst / QA / Project Manager
Knowdo.studio
Jan 2021 - Dec 2021 (11 months)
Led IT product delivery for web and mobile applications across tourism, healthcare, and logistics industries, managing a concurrent multi-product portfolio. Conducted requirements workshops, created functional specifications, wireframes, and process documentation.
Computer Science Specialist
Irrigation Industrial Company
Jan 2018 - Dec 2019 (1 year 11 months)
Performed network administration and information security management for industrial IT infrastructure.
Software Analyst / Developer / Tester / Commercial Specialist
Industrial Informatics Center, University of Informatics Sci
Jan 2014 - Dec 2018 (4 years 11 months)
Participated in the full software development lifecycle, including requirements analysis, design, development, testing, and client delivery.
Education
Degrees, certifications, and relevant coursework
aics
Accredited Scrum Product Owner (ASPOC), Scrum
Accredited Scrum Product Owner (ASPOC) certification obtained in March 2023.
aics
Accredited Scrum Fundamentals (ASFC), Scrum
Accredited Scrum Fundamentals (ASFC) certification obtained in June 2022.
aics
Accredited Software Testing Fundamentals, Software Testing
Accredited Software Testing Fundamentals certification obtained in June 2022.
University of Informatics Science
Bachelor's Degree, Computer Science
2009 - 2014
Bachelor's Degree in Computer Science from the University of Informatics Science, Havana, completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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