Milena Zenkovich

I am a Business Analyst with 3+ years of experience delivering digital products across Healthcare, Pharmaceuticals, EdTech, and internal product development environments. My background combines business analysis, product ownership, and project coordination, allowing me to effectively bridge business needs and technical solutions.

Throughout my career, I have worked closely with Product Managers, Developers, QA Engineers, Designers, and business stakeholders to deliver products from discovery through implementation and release. My experience includes requirements elicitation and analysis, stakeholder management, backlog refinement, system analysis, testing support, release coordination, and process improvement.

I have strong expertise in requirements engineering, user stories, acceptance criteria, business process modeling (BPMN/UML), API and integration analysis, SQL-based data investigation, and Agile delivery practices. I enjoy transforming complex business problems into clear, actionable requirements that help teams deliver high-quality solutions.

Some of my key achievements include:
• Supporting the launch of an educational platform serving 40,000+ users.
• Delivering requirements for AI-supported learning platform features.
• Leading Business Analysis activities across multiple healthcare and pharmaceutical projects with successful on-time releases.
• Reducing QA rework by 20% through improved requirement quality.
• Mentoring Business Analysts and improving documentation consistency across teams.
• Translating requirements from 20+ stakeholders into validated product features.
• Contributing to the development and enhancement of multiple internal digital platforms.

One of my key strengths is quickly understanding new business domains and building strong relationships with both technical and non-technical stakeholders. Having worked across Healthcare, Pharmaceuticals, EdTech, and AI-related initiatives, I am comfortable navigating complex environments, learning new technologies, and adapting to evolving business needs.

I am passionate about product development, process improvement, and leveraging technology to solve real-world problems. I actively use modern AI tools to support research, requirements analysis, documentation, and productivity improvements.

I speak English (C2), Russian (native), German (B1), and Spanish (A2), and I enjoy working in international and multicultural environments. I am open to both remote and relocation opportunities.

I am currently seeking Business Analyst, Product Owner, or hybrid BA/PO roles where I can contribute my analytical mindset, technical background, product thinking, and stakeholder management expertise while continuing to grow within innovative, product-driven organizations.