Carlos Luna

Sole Account Manager managing all Americas and EMEA territories for UX research platform serving global tech companies and enterprises.
Key Achievements:

-Manage 200+ opportunities annually across both new business and account expansion
-Maintain 35% closing rate (above industry average) while handling complex enterprise deals
-Drive <2% annual churn and 25% upsell rate through strategic account

Guide entrepreneurs and corporations from business model design to execution.

-Coached 100+ entrepreneurs and companies on sales strategy and business growth
-Specialized in go-to-market strategy, pipeline development, and revenue optimization
-Work with startups and established companies across various industries

Prospected and qualified leads for content management platform across multiple industries globally.
Key Achievements:

Developed targeted sales strategies for different markets and industries
Collaborated on digital campaigns and created tailored presentations for prospects
Leveraged AI and emerging technologies to optimize sales processes and drive business growth
Built pipeline of high-value opp

Managed enterprise portfolio for LATAM region while leading and coaching junior account managers.
Key Achievements:

Managed 50+ enterprise accounts totaling $2M+ in annual revenue
Led team of 5 Junior Account Managers across Chile and Argentina
Drove 25% revenue growth across both countries over 2-year period
Owned full account lifecycle: billing, operations, support, renewals, and strategic expa

Managed operations and sales for enterprise workspace location.
Key Achievements:

Conducted tours and closed deals with potential enterprise clients
Managed building operations including vendor relationships and member experience
Built pipeline through networking, referrals, and strategic partnerships

I carried out the implementation of one of the first programs of collegiate entrepreneurship in Venezuela. To teach students the design of an entrepreneurship, idea formulation and validation in the market, development of the project and presentation of the final result. Main achievements: I managed to launch the MIT launch entrepreneur Club. Be the project Coach for the school's Entrepreneurship

I was in charge of the implementation and execution of marketing strategies to increase sales. Design of the customer service process. Creation and implementation of the company's investment and expansion plan. Main achievement: In conjunction with my team I managed to increase sales by 63% over a period of 3 months.

Implementation of the first entrepreneurship training program throughout the country. Responsible for the co-design of entrepreneurship and innovation workshops for young people in popular areas. Achievements: I carried out the coaching of more than 150 entrepreneurs.

Founder of the a gourmet food distribution company. In charge of the business area and the growth strategy of the company. Sales and commercial area leader. Responsible for making purchases of products, logistics and distribution. Main achievements: We conquered more than 500 retail customers in a sector of 800,000 inhabitants. We manage to be a benchmark of the products offered.

To teach the subject of photography to the students of the university, under the creation of photographic projects within the same institution. Main achievement: I managed to innovate with a new methodology of evaluation by projects.

Responsible for teaching students the subject of Oral communication. Creation of a program of studies based on the creation of projects under the Lean Startup methodology. Main achievement: I achieved the creation of a new group evaluation methodology for the students of the subject.