Carlos Lara Z

Led agile delivery as Product Owner and Scrum Master, managing product backlogs, facilitating ceremonies, and driving agile adoption across multiple teams. Achieved significant improvements in payment processing times and operational efficiency.

Directed the FEPC project, structuring timelines, costs, and resources while promoting agile practices and data governance. Led digital transformation initiatives that automated processes and reduced manual activities by 40%.

Coordinated support and maintenance of core transactional applications, prioritizing corrective requirements and standardizing incident management procedures. Reduced critical incident response times by 25% and achieved 95% SLA compliance.

Implemented ITIL framework across service lifecycle, aligning processes, resources, and costs. Reduced incident response times by 35% and achieved 100% compliance in regulatory audits.

Led technical and functional implementation of Oracle ERP Cloud, coordinating data migration across multiple vice presidencies. Achieved 95% schedule compliance and implemented IFRS/NIIF9 and NIIF16 solutions.

Managed end-to-end lifecycle of technology projects under PMI standards, ensuring time, cost, and quality compliance. Oversaw implementation of regulatory standards and core banking continuity initiatives.

Managed software development department, optimizing budget, technology, and operational resources. Led regional technology solutions in LATAM and strengthened demand management, quality, and testing standards.

Coordinated internal and external software development teams, structured terms of reference for public procurement, and led technology transformation projects for electronic channels and core banking systems.

Specialist in Administration and Quality Management Systems from Universidad Santo Tomás, completed in 2002.

Degree in Systems Engineering from Universidad Distrital Francisco José de Caldas, completed in 1993.