Carlos Polo
@capvasqu
Product and Project Manager with technical background, focused on agile delivery and measurable value.
What I'm looking for
I’m a Computer Systems Engineer with 18+ years of experience leading software delivery, technical leadership, and product/project management. I specialize in Scrum/Agile execution, product backlog management, and continuous value delivery, helping teams ship reliably in high-demand environments.
I’ve led high-performance agile teams and owned technology outcomes across world-class companies, including Citibank, Mercado Libre, Falabella, and Itau Chile. In tech lead and deputy manager roles, I shaped roadmaps, refined backlogs, aligned delivery with KPIs/OKRs, ensured operational stability, and supported team growth through coaching and standards for CI, code review, and testing.
Recently, I’ve been building AI agents for workflow automation and technical-debt detection, including RAG assistants for architecture/API questions and PR-based risk analysis. I bring a continuous-improvement mindset reinforced by PSPO I, PSM I, PSD I, and Oracle Java SE 6 certifications, so teams can deliver safer changes and better product decisions faster.
Experience
Work history, roles, and key accomplishments
IT Community Lead
Banco Itau Chile
Mar 2025 - Mar 2026 (1 year)
Led IT leadership for the Consumer & Financing and Housing communities, ensuring technological evolution, operational continuity, and delivery quality under high-demand banking standards. Influenced product backlog prioritization and refinement, and managed investment and expense budgets.
Tech Team Lead / App Mgr
Falabella
Aug 2022 - Mar 2024 (1 year 7 months)
Led teams in Falabella Corporate Technology for the Vendor Fulfillment Inventory & Cost portfolio within the Omnichannel Retail Merchandise sub-platform. As Application Manager at Sodimac, coordinated demand and execution across 4 squads (Catalog, Pricing, Supply/Replenishment, Inventory) to ensure operational stability and adoption of development best practices.
Project Leader (Deputy Mgr)
Mercado Libre
Aug 2019 - Mar 2022 (2 years 7 months)
Served as Deputy Manager of Product Development for the Mercado Ads Admin vertical, leading multidisciplinary IT teams aligned to business goals. Managed agile roadmap prioritization, UX hypothesis validation, KPI-based impact measurement, and on-call rotations to maintain operational continuity.
Team Leader / Senior Analyst
Citibank
Nov 2014 - Aug 2019 (4 years 9 months)
Led the Brazil FX development team at the Citigroup LATAM Development Center for a critical foreign exchange and financial transactions system. Managed business requirements and standards across CI, code review, code quality, unit testing, and single-click deployment, and helped drive agile process adoption.
Senior Development Analyst
Kibernum
Nov 2014 - May 2018 (3 years 6 months)
Developed the Brazil FX Front End (FEFX) supporting critical foreign currency exchange operations. Built and supported features using Java and enterprise tooling (JUnit, Maven, Jenkins, Git/Bitbucket) within CI-aligned development practices.
Senior Software Engineer
Scopix Solutions
Oct 2012 - Oct 2014 (2 years)
Developed, managed, and supported core applications using Scrum and Kanban, using Jira and Redmine for delivery and tracking. Led a video conversion module and the migration of an Operator product to a web environment with streaming and UI integration.
Application Administration Engineer
Carvajal Tecnologia y Servicios
Aug 2011 - Sep 2012 (1 year 1 month)
Architected and developed the MiTiempo V2.0 system for employees across 6 countries. Delivered features using Java with ZK Ajax and data access via MyBatis and SQL Server.
R&D Coordinator / Systems Analyst II
Procesos y Tecnologia S.A.
Dec 2007 - May 2011 (3 years 5 months)
Coordinated Scrum projects and led the Portal Open Card initiative, delivering Java-based solutions using web services and JMS/EAI integration. Conducted R&D on Java web frameworks and automated testing, and served as an internal quality auditor under ISO 9001:2008.
Software Development Engineer
Geniar Architect S.A.
Apr 2007 - Nov 2007 (7 months)
Developed card integration and SIPAS III projects for Coomeva using Java and component-based web technologies. Delivered solutions aligned to enterprise integrations and application architecture.
Software Development Engineer
J&V Software Ltda.
Oct 2006 - Apr 2007 (6 months)
Built software for Comfenalco Valle and Gases de Occidente, including systems for SISALUD, disability rating queries, and revenue file control. Delivered BDUA and related modules using Java and Oracle ADF with EJB components.
Education
Degrees, certifications, and relevant coursework
Universidad de San Buenaventura
Computer Systems Engineer, Computer Systems Engineering
2000 - 2005
Activities and societies: 1st place — Autonoma English Inter-Collegiate Jamboree (November 2003), representing Universidad de San Buenaventura.
Earned a Computer Systems Engineer degree at Universidad de San Buenaventura in Cali, Colombia (2000–2005). Placed 1st in the Autonoma English Inter-Collegiate Jamboree (Nov 2003).
Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Social media
Job categories
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