Carlos Jerez

I am a dedicated Systems Administrator with over 20 years of hands-on experience in IT and desktop support. My career has been marked by a commitment to quality and a proven ability to deliver solutions that meet corporate IT objectives. I excel in creating and implementing strategies that enhance system performance and reliability, ensuring that both technical and non-technical personnel can navigate complex IT issues with ease.

Throughout my career, I have successfully managed diverse IT infrastructures, overseeing desktop environments and maintaining lab systems. My role at CPI/DXC Technologies has allowed me to handle a high volume of ticket calls, manage over 400 PCs and laptops, and maintain critical business data across multiple servers. I take pride in my ability to upgrade systems and implement new technologies that drive business efficiency and scalability.

My technical expertise includes server management, network connectivity, and application administration, with a strong focus on problem identification and resolution. I am passionate about optimizing business processes and leveraging emerging technologies to enhance operational effectiveness. I am eager to bring my skills and experience to a forward-thinking organization that values innovation and collaboration.