Fabrice Attoungbre
@fabriceattoungbre
Results-driven Systems Operations Admin optimizing enterprise infrastructure and availability.
United StatesWhat I'm looking for
I am a Systems Operations Administrator with five years supporting and optimizing physical and virtual infrastructures in high-demand enterprise environments. I specialize in Windows Server administration, VMware ESXi, Active Directory, storage management (NAS/SAN/NFS), and automated operational improvements that increase availability and performance.
I hold an active Secret Security Clearance and advanced degrees in computer science; I have implemented domain controller migrations, managed backups and restores, authored runbooks, and improved troubleshooting and deployment efficiency using automation and ITSM tools like ServiceNow and Jira.
Experience
Work history, roles, and key accomplishments
System Admin Associate
FIS
Apr 2023 - Present (2 years 11 months)
Built and maintained Windows Server VMs and physical servers, led AD/domain controller migrations, and managed NAS/SAN storage to improve availability and support application onboarding. Automated routine tasks and maintained runbooks, reducing configuration drift and improving recoverability through regular backup tests.
Technical Support
Redleaf
Nov 2022 - Apr 2023 (5 months)
Provided on-site and remote technical support, managed system provisioning and imaging, and implemented fault-tolerant infrastructure and SSO solutions to improve availability and streamline authentication. Handled AD lifecycle tasks and ensured SLA-compliant incident resolution.
Technical Support Specialist
Witbe Inc.
Nov 2021 - Nov 2022 (1 year)
Delivered Level 1/2 support for 40+ users, resolved 15–25 tickets daily, administered Active Directory and Microsoft 365, and authored KB articles that cut recurring incidents by 20%. Managed endpoint updates, VPN support, and data center hardware tasks.
Education
Degrees, certifications, and relevant coursework
Texas A&M University
Master of Science, Computer Science
2018 - 2020
Completed a Master of Science in Computer Science focused on advanced computing principles and systems engineering.
University of Central Arkansas
Bachelor of Science, Computer Science
2014 - 2018
Earned a Bachelor of Science in Computer Science with foundational coursework in programming, systems, and networking.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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