Carlos Carrillo
@carloscarrillo1
I build client trust through onboarding, account coordination, and multilingual customer service.
What I'm looking for
I'm growing as a Customer Success Manager at Orbit Interactive, supporting client relationship management, onboarding, and day-to-day account coordination in a fast-paced environment.
Before this, I spent eight years in Barcelona tourism sales and private tour creation, tailoring high-quality experiences for thousands of customers. I also supported software and hardware issue resolution at Webhelp, bringing fluent Spanish, English, French, German, and Catalan communication to client-facing work.
Experience
Work history, roles, and key accomplishments
Managing client relationships, onboarding processes, and day-to-day account coordination in a fast-paced environment.
Tourism professional with 8 years of experience in sales and private tour creation. Thousands of highly satisfied costumers, tailoring service for every need. High quality experiences delivered with exceptional communication and knowledge.
Problem solving for software and hardware issues
Education
Degrees, certifications, and relevant coursework
The Valley Business & Tech School
Master's degree, Marketing
2023 - 2024
ETPA Toulouse
2011 - 2012
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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