Looking for a job

carlos augusto

@carlosaugusto2

I'm a support analyst building JavaScript, React, SQL, and API solutions while pursuing junior development opportunities.

Brazil

Message

What I'm looking for

I'm seeking my first opportunity to work directly in software development, either as an intern or junior developer, applying JavaScript, React, Node.js, SQL, API testing, and quality practices.

I'm currently supporting systems at Grupo Zelo, resolving N1 cases through Sydle, managing user access, and investigating complex issues with SQL scripts, APIs, and Postman.

Previously at Myndware, I created and customized client features with JavaScript and jQuery, performed manual QA, documented bugs, and collaborated in development sprints to deliver platform improvements. At Mais Gestão, I supported implementation, customer service, sales processes, and software quality testing.

I'm graduating in Systems Analysis and Development at PUC Minas, where I've built front-end, back-end, full-stack, and mobile applications primarily with JavaScript and Node.js. I'm seeking my first opportunity working directly in development as an intern or junior developer.

Experience

Work history, roles, and key accomplishments

Current

Analista de suporte de sistemas - Junior

Current

Grupo Zelo

Dec 2025 - Present (9 months)

Provide N1 customer support via Sydle platform, manage user access, create and maintain SQL scripts, execute API tests via Postman, and investigate complex cases.

User Management SQL Postman API Testing Customer Support Sydle Remote Support

Analista de suporte n1/n2 - Junior

Myndware

Nov 2024 - Dec 2025 (1 year 1 month)

Developed and customized features using jQuery and JavaScript. Executed manual tests, documented bugs, and collaborated in development sprints for bug fixes and improvements.

Bug fixing Agile Development jQuery JavaScript Manual Testing QA Bug Tracking Agile Scrum

Estágio suporte / comercial

Mais Gestão

Jun 2024 - Nov 2024 (5 months)

Optimized and managed the commercial flow of sales and support for financial management software. Provided customer support, software implementation, and manual QA testing.

Customer Support Sales Software Implementation Manual Testing QA

Education

Degrees, certifications, and relevant coursework

PUC Minas

Postgraduate, Software Engineering

2026 -

Ongoing postgraduate specialization in software engineering, focusing on microservices architecture, APIs, cloud-native solutions, DevOps practices, and quality assurance.

PUC Minas

Technologist, Analysis and Systems Development

2024 - 2026

Graduated in Analysis and Systems Development, covering front-end, back-end, full stack, and mobile applications using JavaScript and Node.js, with MVC architecture, ORM, Scrum, and Kanban.